Sentinel Exteriors & Roofing

I first reached out to this company upon moving into an older home and got some great advice free of charge! Fast forward a year later, I was in need of a new roof and they were quick to respond, honest in their assessment and worked with me to make sure that all my needs were met! Friendly, professional, dependable (which is hard to find these days) and overall a great company. I would use them again!

Preston and his team are wounderful.nThey took the time, in satisfying me as a customer. Spent the time and answered all my questions along the process.nProfessionally recommended choices in the materials that increase the value of the home.nProfessional work was completed on roof replacement, gutter installation, siding, painting, fence repair.nThank you to your entire team.

Imagine the horror when we returned from a nice family vacation up north, to our home in Alpharetta Georgia, and turned on the kitchen lights, only to discover big round brown water marks on our ceiling!nYikes, now what? We began by calling our home insurance agent who suggested we get at least three roofing companies come out and take a look.nThe first firm came by within a day, and within 30 minutes said “you need a complete new roof” I pointed out, “you haven’t even gone up on the roof or even in the attic, how can you tell” he laughed and said, “ we see this all the time and we will get back to you with an estimate.”nTo this day we never heard back.nThe second firm was Sentinel Exteriors, represented by David B. David not only examined the water spots and the attic but spent over an hour going over the entire roof.nHe provided many photos of the damaged areas to the roofing shingles, and actual leaks in the roofing sheeting itself.nDavid provided a written estimate for the needed repairs to the roof and the interior ceilings.nWhen the third company arrived, they provided an inspection of the roof and their estimate was about the same as the one we had received earlier from Sentinel Exteriors.nWe chose Sentinel to do the work, as we were impressed with David’s follow up and communication.nTwo days prior to new roof installation day, just as had been discussed, pallets of material arrived at our home, along with a full size dumpster.nThe day of the Roof Removal and Replacement had now arrived. Workers arrived at daybreak.nI was impressed with the hard working roofing crew of 8. From the way they covered the ground with tarps, which aided in containing the trash from the old roof, as well as construction materials from the new roof, to the way they place everything into the dumpster, they even swept the yard with magnets to remove any roofing tacks from the ground.nUsing compressed air guns the expert crew finished our 2500 square foot roof just as the sun was about to set.nThough out the day David repeatedly checked in with us and stopped by at the end of the day to review the completed work.nOn the next day, Preston, the owner of Sentinel Exteriors came by to review the work. He actually assisted the person who was about to haul away the full dumpster.nWe chatted about the interior.nA few days later it was now time to address the inside work, first the electricians added the lights, then the painter arrived and 6 coats later the job was FINISHED!nThe job is done and we are very pleased with the outcome.nWe were fortunate to have located David and Sentinel Exteriors, we were glad that we had decided to entrust this much needed repair work on our home to them.nIn Summary they did the work like they were fixing their own home

Update March 2021:nnI had a roof replaced by Sentinel Exteriors at my old house in 2012. So, when the recent storm in Atlanta (the one that left us without power for 3 days in a row) caused a bunch of damage on my roof, I did not look far before calling calling Preston Carter to send someone over to take a look at my roof. I had a most courteous gentleman Jonathan come over to inspect the roof. Jonathan quickly assessed the damage and gave his professional opinion that the roof had significant damage and needed replacement. He was back in 2 days to patch up the damaged areas to prevent water leaking into the attic. There was a bit of a wait to get their professional inspector to come over to take photos of the roof and prepare the insurance claim, but once he arrived, the insurance claim was prepared in no time and submitted to Allstate insurance. The claim was extraordinarily detailed and covered things that a homeowner filing their own claim simply would not think about. Allstate sent their inspector to assess the damage and approved the claim for a full replacement the very next day. Through all this, I did not have to deal with the insurance company at all.nnOn the day of the installation, the crew arrived bright and early and worked expeditiously and the job was completed to my satisfaction. Everything was left clean and tidy after the job was finished.nnI recommend Sentinel for their professionalism and integrity and quality workmanship. Thank you Preston and Dan for the hassle free experience.n_______________________________________________________________nnYear 2016:nnThis is a very professional company. They had my roof done within no time. They worked it all out with my insurance company, and I had no hassles at all. When I sold my house years after the new roof was put in, I contacted the owner Preston Carter with some questions my prospective buyer had. Preston answered my phone at 9 Pm at night and promptly addressed my buyer's questions. Certainly give these guys an A for customer service!!!

My husband and I needed a new roof/gutters on our house and did extensive research on the right company to go with. We’ve never had a roof replaced before and didn’t have another experience to compare it to, however, Sentinel Exteriors did an excellent job from the time we first spoke getting quotes to the final touches on our roof. Dan and Preston were always available with questions and concerns and were also very clear communicating on what needed to be done. Michael was the on site manager and him and his team did a phenomenal job installing and cleaning up after the job was complete. This is a great company with great staff and I’m definitely returning to them for future house projects!