Crazy Lennys E-Bikes: New Name Coming Soon "West Orange Electric Bikes"

My husband and I visited Crazy Lenny’s E-Bike store in Winter Garden upon a recommendation of 4 people in our subdivision who purchased their two e-bikes from them. Taylor was our salesperson and was very attentive of our needs. He let us ride the e-bike on the bike path right outside their shop. He thoroughly explained how to properly operate the motorized bikes. What a great experience. We loved the bikes and placed an order for two of them. The manufacturer couldn’t give us a timely delivery date before we leave for home. Connor went to work and did an above and beyond job of getting us two e-bikes, just like what we liked, from a different supplier. The pricing was the best of any of the bike shops we researched. Way to go guys. Recommend to anyone wanting to purchase an e-bike!

My husband and I purchased a pair of e-mountain bikes from West Orange Electric Bikes (formerly Crazy Lenny's Winter Garden location) recently, and couldn't have been happier with the expertise Connor shared with us, and the amount of time he spent answering our many questions. My husband had done a ton of research on the web before we met with Connor, and though we're glad we had that education before shopping, we really wouldn't have needed it. It makes such a difference when the person selling rides all the time himself and has such thorough knowledge on this complicated and ever-changing industry. This shop is also one of the few places you can actually choose from a wide variety of e-bikes and get one in a short time (or even right away). Most shops can't get inventory from the manufacturers, nor do they have knowledgeable staff. Also, we requested different tires than what came with the bikes and wanted to watch him replace one so we would be able to do it if we got a flat. Connor took the time to show us this, and even answer a ton of questions about mountain biking in general. And on top of all that, we got a better price than we were able to find anywhere else!

I generally don't believe 1 star or 5 star reviews because usually the truth is in between. But I can tell you from my experience almost a year ago.nnMy nephew moved to Florida and being an international student, getting a driver's license was a challenge for him. We first were looking to just do a scooter but even those had some legal challenges that we just didn't want the hassle. He just needed steady transportation to get to his college and back which was within 5 miles so 10 miles round trip and get to surrounding areas on his own time.nnAfter doing some research we ended up going to Larry (Winter Garden) due to location. We got there and staff was very friendly though you can tell they were under a bit of stress from being very busy. Can't remember who I talked to but we had a very detail discussion on the selections and my nephew was allow to do a test ride on a bike we decided on a Magnum iU5.nnWe were told that we can call over the phone to make the purchase which we did and the bike was to be ready that afternoon. Well unfortunately this is where it gets a tad concerning cause when we get there to purchase the bike, they had no record of the sale. They did have a bike still available and I checked with my cc provider that my card was not charged from the phone conversation. The young man couldn't apologize enough but with minutes he had the bike ready. I dunno, maybe were I am from we tend to be more laid back but even with that there was no harm no foul. My nephew had one issue with the pedal which he was able to fix himself but other than that the bike has been solid and the follow up questions we had were answered over the phone.nnOnly reason I didn't give a 5 was cause of the mishap of the purchase - that could have been an issue but it wasn't and again the young man did apologize for the mess up. I plan to visit them to get a bike for myself later on this year. I hope the overall experience is the same.

Very friendly and helpful. They spend as much time as needed to answer all questions. Prices were very good. We were allowed to test ride as many bikes as we wanted.

Great place helpful,, very easy to exchange bikes, if you get one and want to change it out. Awesome people. Fast and very Reasonable