CVS

Great shoping davings

I wish I could give them a -0. This is the worst CVS ever I don't know if it because of the area or they just don't care about their customers. I called for a complete hour and noone answered the phone. I went with my uncle to the eye doctor at 10 am an at 5pm the prescription still wasn't filled. Keaosha (which by the way was very helpful and pleasant) directed me to the drop off because she couldn't find it, I stood there for 15 mins without being acknowledged, it was announced that I was going there. When I asked could someone acknowledged me atleast to say I will be with you all I got was excuses from Stephanie the pharmacist about the safe open and how short she was ,but she could say she heard Keaosha say I have one at dropoff. I thought the customer was who keeps the store open, if we stop coming then what? The technician that came finally was Jamie the Lead Technician, I thought the Lead was the best if that's the best OMG what is the worst in this store. It's the CVS on the corner of Turnpike Road and Frederick Blvd...so noone is confused. I came back thirty mins later to a extremely long line. Now Stephanie has time to talk to a customer/ friend for 10-15 mins about a non medical things, cause everyone could hear the conversation. Then when I get to the head of the line she wants to apologize and say they were really busy, I commented you weren't to busy for that man...I also found out they lied to Keaosha about me being upset with her, I was upset they ignored me while they had a personal conversation.

Very long wait time on phone. Hangs up on customers. Needs to be more polite. Wait 15 mins+ just to have someone hang up on me.

Went in for a flu shot (9/9/20). Of the 9 or 10 employees, only one was wearing a mask. The remainder of the people had masks on their chins. I marched right out...never to return.

They are very rude!!!!