Walgreens

They don't put prescriptions in alphabetical order. There was only one person in the pharmacy, and they looked through every bin twice and still couldn't find the filled prescription for a woman. Then they gave up. Obviously a very unhappy customer. I had to give up on getting a Covid shot because I would have been there for hours. They were taking forever in between customers, and they were taking people in random order, not by time of arrival or appointment time. They need new management. Stay away.

Dropped of my prescriptions at 730pm, was told it would be ready that night, but probably tomorrow. The following day (24 hours) I went to pick them up. Despite no notifications...they had no idea what I was talking about, and said it would be 48 hours to restart them.nnAs active duty military, walgreens just permanently lost my business.

Don’t trust them with COVID testing. Scheduled an appointment, received emailed confirmation number, drove 30 minutes to take the test. Was told they couldn’t find the confirmation number in their system (they sent it to me!) so couldn’t take the test. I have the email to show them, doesn’t matter. What BS!!!!

I don't know why I keep using this pharmacy. Between them automatically using an insurance I that I haven't had in 9 years (and getting denied my medication), or them not receiving the prescription that the provider sends over, I'm ready to choose another pharmacy.nnUpdate: I had my pharmacy switched to Rite Aid. It didn't take long for them to receive the order for medications and they were very quick with getting them done.

First and foremost, I worked at a pharmacy for a long time and know all about how they function.nnI will never go to this Walgreens ever again! They need a zero star rating. I called in a prescription refill; they said they sent the request to my doctor. I called both the doctor and Walgreens multiple times throughout the week. My doctor had sent multiple refills, one of them I was at the doctor's, and her nurse sent the refill order IN FRONT OF ME, but Walgreens said they never received them. I get a call after seven days that the prescription was ready, so I drove over to pick it up. At the window, the cashier tells me it will be over $100. My insurance doesn't charge me for prescriptions. Im then told they no longer carry my insurance, mind you, I take 14 medications a day, and Im always there to pick up something. I said I need to transfer my prescription to another pharmacy. So what does the staff at Walgreens do? They delete my medications on a holiday weekend when I have multiple health issues, including heart problems, a chronic pain disease, and a torn calf muscle. I went today to see what the issue was and was treated rudely by two cashiers and the pharmacist when it was their fault by deleting my prescriptions from the system. Thank God for the kind staff in Colonial Heights that helped me get an emergency supply to last until the doctor reopens on Tuesday. Kevin, a manager, is the only kind person in this store; they need a staff overhaul ASAP!!!