CVS

I went through the drive through at the CVS on Oaklawn Blvd to pick up a prescription and the short white male was very rude and had an attitude. Yes I understand it’s probably been a busy day and it was a 10 mins before closing but there was no need for the rudeness. Didn’t even say have a good night simply gave me my prescription and walked away.

Called for refills on Thursday morning. They told me they would have them ready in 2 hours. I told them I would pick up Friday at 12 get there Friday at 12 not ready we can get them in 2 hours. This has happened multiple times

Prescriptions are never filled in a timely manner, despite doing it online. Always have to call or else nothing will get filled....2-3 hours for one script is crazy!!! There's one now that has been in process for the last FOUR DAYS! ud83dude44ud83dudc4e

My insurance changed my diabetes supply January 1st. I went from Verio Reflect One Touch to Contour Next One. I contracted COVID and could not pick up my prescriptions. I asked CVS to PUT ALL CONTOUR PRODUCTS ON HOLD UNTIL JANUARY 1st. On the 22nd I was given Verio test strips and Contour lancets. My wife tried to return or exchange and they said no. Because the clerk didn't place a stop on all the Contour the last prescription was honored. My wife thought it was trash and threw away, We didn't know until the meter was sent a week later that the lancets were for the new meter. We bought some the supplies of the shelf costing us more money. The store would not eat the cost of the lancets even though it was their mistake. I called customer service and they did nothing. Both blamed on my wife and wanted me to call my insurance and get it fixed. AGAIN THEIR MISTAKE. This has not been the first, but will be the last. Transferring all my prescriptions to KROGER. My doctor told me due to my high glucose number I needed to test 4 times a day. I guess I have to do without until I can get this straight. If it is 4x times a day for 30 days and it was incorrectly filled on December 22nd and the box was a 100...why is the next refill February 17th. They cannot even do basic math. LOST MY BUSINESS. I guess the $845.00 we spent last year was not worth correcting a mistake. PLACED MY HEALTH OVER A BOX OF LANCETS. Lancets I paid twice for...once for the original and once for over the counter purchase.

My doctor sent my prescription over at 1030am I gave them until 1pm and called to check the status. They told me about 2 hours it would be ready. I called back 3 hours later and at first they got me confused with someone else and they told me that they haven't filled it and it would be about 2 hours til it's ready. If you want getting your medication to be an all day affair then this is the pharmacy to use.