Northgate at Falls Church

I have lived here about 3 years. I have enjoyed my time here.nnColby and all of the front office have always helped me with my packages. Colby has been gracious enough to bring them up if I get tied up with work which I super appreciate.nnWalton and the front office have helped when I need to move around maintenance or have any issues. I have had a couple of maintenance issues that were taken care of promptly and professionally.nnAbove all, I appreciate how the office and staff treat my pets. They are helpful and understanding that they are sensitive or skittish to new people. They always let me schedule when I am home so I can make sure the pets are ok. They let me know to cover ears if there are load noises. I appreciate that.nnI think you get what you pay for which I think is fair for this area and amenities. I have never had my car broken into, feel safe coming and going walking my pet, get help with my packages and mail, and maintenance requests. They went to great lengths on COVID precautions which I appreciate.nnI do miss the coffee machine but I understand with COVID lol. They also work hard on resident events. There have been some fun ones lately like breakfasts on the go, pizzas, and holiday decorating contests.nnAgain, I have enjoyed my time here. Great place and friendly people.

We lived in Northgate for 3 years in 3 different apartments on multiple floors--we saw the transition between management companies too, so I feel we are well positioned to give an objective review.n(1) Only Pro---great location in heart of falls church, conveniently located to the metro and W&OD. Also aesthetically pleasing.n(2) LOTS of noise--these apartments are POORLY constructed and you can here everything from your neighbors. It drove us bonkers. You could here people walking, talking, etc. We had a new baby and it would wake him up! You hear doors slamming, shouting, arguments, etc.n(3) overpriced -- agree with other reviews that they are generally over priced even for the area, and do not provide parking (which you have to pay for in addition...)n(4) poor layouts of apartments... nothing made sense and the design was just odd.n(5) management was often unprofessional and unhelpful--lots of eye rolling and snark, and never took our complaints seriouslynnOverall--DO NOT RECOMMEND this place at all.

Excellent Community in a great location! Love the townhome style units, they allow the feel of a brownstone with the amenities of an apartment community!

The building is modern and new. Apartment is full of natural light. The staff is amazing, especially Walton, he is responsive, genuine, excels in customer relations, and goes above and beyond to make sure you feel taken care of. Common spaces and location can't be beat!

Walton is the best. I needed help getting onto the Apartment Portal and he was terrific. He was very professional in the help that he provided. He is always so helpful and cheerful. Thanks Walton