Map
Detailed Information
- Place Types Drugstore
- Address 10000 Jefferson Davis Hwy, Fredericksburg, VA 22407, USA
- Coordinate 38.2221227,-77.5079254
- Website https://www.cvs.com/store-locator/fredericksburg-va-pharmacies/
- Rating 1.9
- Compound Code 6FCR+RR Fredericksburg, Virgini
Openning hours
- Monday 8:00 AM – 11:00 PM
- Tuesday 8:00 AM – 11:00 PM
- Wednesday 8:00 AM – 11:00 PM
- Thursday 8:00 AM – 11:00 PM
- Friday 8:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday 8:00 AM – 11:00 PM
Photos
Reviews
I have had so many issues with this CVS. They have given me the wrong dose of medication. Then the monthly prescription keeps getting delayed a day here and there. Now I'm a month out of my medication. I have spoke to 4 different people at the pharmacy, each saying they will call me with updates. Each saying that the script will be in within the week. I have called many times and nobody answers the phone unless you call in and press #2 saying you are with a dr office. I have been polite and understanding the entire time knowing that sometimes it is out of their control. Well today I was told that it is in stock at their distributor and that they have ordered it. Why is this just being done? Why did I have to miss a whole month of my prescription? I'm am done with CVS. I understand why they have 2 stars. I am so disappointed at the way this has been handled. It makes it feel like if you are nice then nothing gets done. ud83dude21 So irritating
The Manager there named Roxanne. I apologize if I misspelled her name but her customer service skills were amazing and helped me choose the right items to purchase with her suggestions for baby formula to teylenol. She stopped and asked me if I was doing alright even though you could tell she was in middle of a project. Very sweet helpful Manager!
Unfortunately this CVS is under staffed & my only complaint is they stop sending me text that my scripts are READY FOR PICK-UP, because I get here and 4 out of 5 times they are NOT ready. By far the worst customer service of any CVS in Fredericksburg VA. I suggest going elsewhere. If not for all my meds being on automatic refill, I would take the time to go elsewhere.nThe employees up front are friendly as is the pharmacist himself, but the other's in pharmacy department are sadly overwhelmed and taking out their frustrations on loyal customer's.. ud83dude15
No stars really.... Was told by a manger that the pharmacy is TWO days behind due to COVID testing..... guess that pays better than the customer that depend on the pharmacy for meds.
Been going here for years and for years it was great but as of lately it’s just gotten worse and worse they never answer the phone anymore, and I do use the app for almost everything but sometimes I need to speak with the Phamacy and I can’t take 45 to 90 minutes to be on hold. They use to answer with in less then a minute, I don’t know what’s come of it but I would love for it to be the same CVS it use to be.
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