Rite Aid

I am so beyond frustrated and irritated by this pharmacy. I've read all of the reviews and while I can relate to a number of the negative comments, avoided posting my own review until today. I tried to refill a prescription for a non narcotic blood pressure medication on Friday and was told very rudely that it was too soon... it was by about 4 days. I called and asked them to fill it this morning and after being on hold for 15+ minutes, was assured it would be ready by 2. My husband went after work to pick up that medication along with others. After waiting in line behind about 10 people with only 1 person working the counter and doing so with no sense of urgency, he got home only to see that they forgot 1 prescription. This is just one instance... I've been very disappointed with the lack of customer service for quite awhile. I quit going to 2 different local pharmacies due to excessively long waits, rude employees, forgetting my prescriptions, among other reasons. I'm now left with Rite Aid being my last option and am as unimpressed with them as I was with the others

Worst pharmacy I've ever been too. They can't seem to keep anyone good. The only person they seem to keep is Becky who is rude to anyone who inconveniences her by asking a question! Even rude to staff. I'm taking my whole familys prescriptions and leaving. I can't believe they have stayed in business with someone like that there.

UPDATE: I recently went back to this pharmacy, and there was a world of difference! The some of the staff is new and they have a new and wonderful manager, Rebecca. The new manager is very attentive, intelligent, and kind. She knows her work inside and out. The negative environment is gone. What an improvement!!! THANK YOU RITE AID!!!nPrevious review below⤵ufe0f.nI too have had several bad experiences with Antonio and a couple of other male pharmacists at this rite aid, but they have an excellent female pharmacist with dark hair, who makes it worth going there. I don’t know why they haven’t made her the manager. I think her name is Rebecca. She is very professional, honest, accurate, patient and kind. Now imagine the opposite of her traits, and you will be describing Antonio and two different older men each with grey hair, one short, one tall, all extremely rude. There was a young tall dark haired male pharmacist and another dark haired male pharmacist who have been wonderful. I only saw the one younger male once, but Juan, i think his name is, is still there and has always been great.nI only go to that rite aid because of its location, and because i know i can count on Rebecca.getting everything right.

I was just at this store. I got to the register to find out you need a wellness card to get there advertised sale pricing. Needless to say I will not be back. I stopped going to this store three years ago when they refused to fill my daughters prescription on a Friday evening.nDone with this store forever.

Since moving to Grants Pass, I began using Wal-Mart pharmacy which while the staff was not rude, their lines were usually ridiculous. Next I tried Fred Meyer, and that was the worst pharmacy I have ever utilized. The staff were rude beyond belief, treating me as if I were a delinquent - Donovan was an exception to this, and two techs, one of whom eventually left. I then tried this RiteAid, and I have had nothing but good experiences with the staff and overall service in their department. While there is a line during rush hour, it usually only takes a couple minutes, and I have repeatedly seen their staff go the extra mile for me working to get me the lowest cost on my Rx - including the use of coupons. Thanks to you all!