Walgreens

The RX Techs here need better training and need to actually listen to customers. Wasted an hour for them to find out I had a refill all along and my other Walgreens had to call them, since they refused to call when I asked the RX Tech to. They didn’t even acknowledge there was a mistake or apologize for the inconvenience. I think the RX Techs here just don’t care about customer service.

I love how the store is organized and how clean it is and of course the customer service is impeccable!

A great addition to Butte when it comes to prescription fills and pharmacy support staff that is professional and courteous. The store also has a pretty remarkable selection of both grocery and household items with plenty of market selection sales. I myself prefer Walgreen's and enjoy the huge selection of health. And nutrition items for sale.

Pharmacy staff is always rude. They all need training in how to be kind, how to greet customers, to smile, and to not argue and be defensive towards customers. Even 5 years ago, the way they treat customers would warrant human resources stepping in and requiring training. Be kind, be thoughtful, be courteous, be respectful and act as if you appreciate your jobs and customers or just go home. I have numerous witnesses towards staff awful disrespects and unkind customer services, it is not just me concerns or complaints. If you need coffee i will bring you coffee. Please, anyone considering walgreens, go across the street to safeway pharmacy instead. I know for a fact that they are professional and courteous unlike walgreens who are even just unhappy to be at work and seem to take it out on customers consistently. Walgreens in missoula is great, just not Butte.

There pretty quick and I like the drive thru..