Map
Detailed Information
- Place Types Lodging
- Address 1808 South, Crosby Way, St. George, UT 84790, USA
- Coordinate 37.0769611,-113.5796377
- Website https://www.ihg.com/holidayinn/hotels/us/en/st-george/sgudx/hot
- Rating 4.3
- Compound Code 3CGC+Q4 St. George, UT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The room was extremely clean. Spotless.nEverything top to bottom was Spotless. I was so impressed and so happy. The restaurant Burger Theory was amazing. Great customer service and great food. I'd definitely recommend staying here. Beds are comfortable too.
So disappointing. We stayed here for more than 7weeks straight and got ZERO points. We had an account for points but they accidentally forgot to add our membership number to the reservation, even though they had it before we checked in and they couldn’t (wouldn’t) add it later. After staying there for more than 2 months I would have hoped for some points towards future stays, or maybe one Free breakfast? Or maybe just a free water ? But no. Nothing. Even if we got a discounted rate for a “long term stay” I think they should have been more accommodating with the points. I am thankful for having a place to stay while our home was being fixed from a natural disaster but I am still very disappointed in the customer service. Every single time we asked for housekeeping (only once a week) they forgot and we had to ask again and again. Penny was great though! Always very friendly and helpful. Rooms are small but clean and the beds are very comfortable.
Overall, we had a positive experience at this hotel. However, there were several areas that could be improved and I would not likely choose this hotel when traveling with my family in the future. I may consider staying here again if traveling alone for business. Pros: Excellent fitness center for hotel, clean appearance overall, helpful and polite staff, excellent price for room per 3rd party booking agency. Cons: There were no wipes or towels to clean the fitness equipment on both days I used it. We had no shower towels upon arrival and insufficient toilet paper for a 2-night stay with no housekeeping. Half of the bathroom lights were burned out and the room overall was dark. There were also no batteries in the TV remote. Staff were prompt to provide shower towels and batteries for the remote when requested. However, we opted not to complain about lighting in the bathroom since we were busy and it would have been our third time calling the front desk. The TV was also outdated in the sense that it was not a smart TV or typical hotel set up for conveniently using the TV.
From the moment I walked in it was clear that I was a bother rather than a customer. We arrived at 2:45 and was told (rudely) that our room would not be ready until after 3:00. When we were able to get in our room we were told there would be no room service offered. If we needed anything contact the desk. Tried that multiple times and nobody was there. We went down to the pool and found that all of the towels were gone, again nobody around to help. No complimentary breakfast and they walls are so paper thin you could hear every word next door and the kids running around upstairs. Really disappointed.
Great hotel. It was clean when we came in and the rooms were spacious. The maintenance man Ricky was wonderful when we locked our key in the room. If anyone from the hotel is reading this y’all need to give this man a raise. I would highly recommend a stay at this specific Holiday Inn.
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