Map
Detailed Information
- Place Types Lodging
- Address 4083 Cedar Ave, South Lake Tahoe, CA 96150, USA
- Coordinate 38.958124,-119.945104
- Website http://thebigpines.com/
- Rating 3.4
- Compound Code X353+6X South Lake Tahoe, Calif
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Budget hotel 5 minutes walk from heavenly village. Rooms are good, clean with comfy bed. Heater works fine. Room remained warm even when it was snowing outside. But windows in most of the rooms face the corridor, I am not sure why they were featured as rooms with mountain view. Not a lot of sunlight in the room. Restroom door lock had problems. No breakfast. Staffs were mostly helpful. Good option if you are looking for a budget hotel in a convenient location and you prefer to spend the most of the time in out door activities.
Terrible place way overpriced for the look of it. The bathroom had a huge crack in the wall that when the people upstairs took a shower the water leaked into our shower. The closet smelled and had mold from the water inside the walls. The room itself had cracks in the walls which it seemed they tried to cover with paint. We stayed for two nights and when we came back for our second night no one came to replenish the room. The service itself was terrible. When we checked in we had to wait for the concierge to get off her personal call to attend me. I went in again to see where we could park the second day it was a different lady but as always on her phone. Never staying here again. Don’t recommend it.
Run down room with pretty floors & pretty wood furniture so it seems ok at first glance. Website made this place sound nice but compared to every other hotel we have stayed at this one is pretty sketchy. Service was not friendly. Towels don't match, no wash cloths, walls, especially around the baseboards, are really gross. Paint peeling. Outlets on the side of the room with the bed don't hold very well so the lamp on one side works but flickers and the other side doesnt hold so no light there. Not gonna touch that shower with the grime around the bottom. Parking is a nightmare. Heater is very loud and outdated. Not handicap accessible in the least bit, so it was a struggle to get to our second room floor (I guess main floor isn't available to those who specify handicap need?) From what it looked like this is a very run down hotel that had a quick, cheaply done makeover so they can call it a resort. Our card was already ran so our option was to stay. Not a fan at all of this hotel and would not stay again.
I recently stayed at The lodge at Big Pines for my recent snowboarding trip to Heavenly. Let me start with the staff, the staff here are truly amazing, kind, and helpful individuals. We arrived early since the office wasn’t open yet, I called the customer service phone number and she quickly had a room/keys assigned to us promptly. We stayed here due to the fact that they are dog friendly and charge approximately 25 per night per pet, so our pups was happy too! The Heavenly Gondola is a quick 5 minute walk from the front door, great location! I understand some of the reviews are bashing on the Big Pines Facilities, but I think for the great price you pay, the rooms are cozy and have everything you need for your ski trip! We will definitely be staying here next Heavenly ski trip. Thank you staff at Big Pines Mountain Resort, see you guys next time!
Horrible hotel!! Do not book a room here they are corrupt!!! Save your money before they steal it. They have no customer service skills and only care about taking your money!!
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