Walmart Pharmacy

This was the worse service I have gotten in my life. I was waiting for an hour in pick up for the first time I called and when I called again they told me they didn’t prepare it for pick up so I had to wait another 15 min. Then the lady that gave me the prescription had the worse attitude!

Since when was GoodRx not accepted at the pickup counter??? Ive always done it this way. The lady wanted me to go to consultation to get insurance verified, couldn't do that cause I didnt have my card. I then wait back in the pick up line to get my meds and I present her with the GoodRx app and she tells me that she doesn't do coupons, etc at this counter. Since when was it only through the consultation counter you can have coupons applied to meds? I'm not going to wait in line for a 3rd time due to the staff not informing their customers the FIRST TIME!

I had to get a glucose meter, literal just a box off their shelf. They told me 20 minutes and it took 45. To take a box off of a shelf! These people are more interested in chatting to each other than helping people. First and last time I'll use them

Unfortunately, I have had to use this pharmacy due to the fact that the medication I need is not carried by any other pharmacy close by, otherwise I would not take anything here. Staff is great and all of the pharmacists on call are as well except for one, Cindy. She claims to love her job yet has no patience with patients and their questions. Maybe she loves being in the back alone filling scripts but when it comes to customer service her skills are definitely lacking. I've seen her deal with elderly customers almost bothered by the fact they have any questions at all. When I've spoken to her she interrupts you while you're talking and has a downright condescending tone when she's trying to answer your question as if to say, how dare you ask me this you should already know the answer to that. Her job after all is to answer any and ALL questions regarding the medications we're picking up. Coincidently, every time I've had a problem with my prescription it has been during her shift. So my review of this pharmacy is poor because people working in the healthcare field should have a little more compassion and courtesy when it comes to dealing with patients. After all we're not all doctors and pharmacists.nnAgain staff has been good and the other pharmacists as well but Cindy should definitely consider a career change.

The guy name Shanif is so rude really bad customer service.nThe pharmacist is so interested in talking to her co workers. She should be more professional and productive