Walgreens Pharmacy

Customer service was just like I remembered it before I switched to CVS which has excellent customer service BTW. Very unprofessional and rude seems consistent with any location you go to whether it is Albuquerque or Rio Rancho. A bunch of techs who consult with patients without discretion of privacy. They never seem to have prescriptions matched correctly with copays from the insurance companies. Customer has to do their job and call numbers on back of insurance cards. Also expect a long wait even they have a bunch of staff walking around doing nothing and see you in line. Even though I thought it would be convenient because it was the closest pharmacy, I d rather drive farther and recieve professional service. Walgreens pharmacy is pretty consistent with bad service no matter the location so save time and avoid this pharmacy at all costs. Just stick to what your used to.

So far ALL the techs we dealt with seam like a close relative died. They are lethargic and either have a HORRIBLE manager or they are just there to collect a pay check. When did employees become so aloof and impersonal? We switched to this Walgreens for convenience, but these techs made us wish we hadn't. People in the pharmacy are going about as if there is no competition for their position. I hope they switch their team before we do. Is it that hard to just ACT right?

Pharmacy staff very helpful in getting out of state prescriptions refilled.

Staffed with friendly employees, usually pretty clean. Clean bathrooms, and an ATM capital one cardholders can use with no fees.

Drive-thru service. Friendly staff and great specials.