Map
Detailed Information
- Place Types Lodging
- Address 2333 W North Temple, Salt Lake City, UT 84116, USA
- Coordinate 40.77101,-111.957032
- Website http://www.airportinnhotelslc.com/
- Rating 3.4
- Compound Code Q2CV+C5 Salt Lake City, UT, USA
Photos
Reviews
Love this hotel. Super friendly staff. The room was great. No problems. Love that there is a bar and restaurant right inside the hotel. Also the hot tub and pool is super cool, chill and overall such a great time. Kid friendly and great coffee as well as breakfast! We will be back!
We encountered a horrible experience. They allowed the room above us to continually beat on the floors, walls. It shook the lights. We ask for help. The night clerk sneered saying there is nothing she can do. Asked for the managers name she didn't know it. Seriously tried to get them to move us or them. Close to midnight with my elderly mother. Truly could of cared less. Night clerk needs customer service training.
Now ,on a good note friendly welcoming upon arrival. Clean rooms. The bistro is fantastic!! The service was incredible!!!
This somewhat older hotel was impeccably clean and extremely well maintained making it easily as nice as newer hotels. I would definitely stay here again. The staff was very friendly, Sunny’s Bistro attached to the hotel has great food and the complementary breakfast is better than most such offerings. I noticed a bunch of flight attendants staying here. This seems to be a great choice especially if you are renting a car with Advantage which is just around the corner. The only downside was the WiFi was slow and unreliable.
Not great, but it was clean and cheap so it worked for a quick overnight before catching a flight out. Staff seemed nice and free hot breakfast was better than expected. Free shuttle to and from hotel was also a plus.
One star is being generous...I look at the photo's and read the description of the accommodations offered and can't believe it's the same place. Free breakfast made to order Not On Your Life .... you have 2 options... Only 2... if you don't like those 2 you're out of luck. The Plain yogurt and 3 slices of orange.... vs eggs sausage and toast... ... neither of which I could eat. Disappointed. The absolutely unbelievable RUDE and Caustic attitude of the front desk individual that greeted me should have been the tip off that there were some serious problems. A total refusal to even TRY to have a conversation about Anything and her total childish lack of professionalism was shocking!... entryway is full of dead and dieing plants... pool that is shown in photos as pristine and clear... in reality looks like it hasn't been plastered since the hotel was built... from TV reception that cut in and out and went black every 4 minutes causing the need to reset the channel every time... to box spring that was torn and exposed stuffing coming out.... made for an extremely uncomfortable night and cancellation of the rest of my reservation of which I still have to battle over the refund due to miss nastypants and her unbelievably extreme behavior.
I have put up with a lot in my travels... room problems... maintenance issues... etc.... but when customer service is so atrocious... so completely lacking... I will walk... EVERY TIME!
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