Map
Detailed Information
- Place Types Lodging
- Address 139 Mathewson St, Providence, RI 02903, USA
- Coordinate 41.8224335,-71.4140912
- Website https://www.hotelprovidence.com/?utm_source=google%20my%20busin
- Rating 4.4
- Compound Code RHCP+X9 Providence, RI, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Great staff and great rooms! I was very comfortable there. The surrounding area about the hotel is lacking though.
Really excellent customer service. I rented out the location to do a photo shoot, and they were completely OK with me and my Model doing that and other photographers doing photography in the building.nnThe rooms are definitely 30% smaller than you think. But they’re very clean and they provide a lot of complementary items.nnMy only concern is that they don’t have a lot of trash bins, but they should have hallway trash bins for larger amounts of garbage. There will be people who order a lot of food and Uber eats. – – However, I was very happy that the person at the front desk was willing to come up and grab extra garbage for me.nnOverall I had a great experience. I was going through a rough time in my life and just to get away and do a photo shoot with a model, it made me really happy and I was very elated with the location and what I accomplished with my project.nnI think them for respecting my needs. Also with my photo shoot, I paid the hotel price; there was another location that wanted to charge me an extra $150 in Connecticut, but I’m happy hotel providence did not charge me additional money to do a photo shoot, just because that’s taking advantage.nnI really appreciate everything and I may do a visit very soon in the future.
Very beautiful Hotel,nRooms feel cozy and inviting and the rates as of this moment are very good. It looks like the norm for a room is about $200.00 I personally feel that might be a bit much for the rooms but during these pandemic times the room seem to be about half the price so excellent value for what you get. highly recommended friendly staff overall great experience.
We had a wonderful experience here!nnJulia was the concierge for us when we arrived; she was lovely, and had great customer service skills. (I am upper management for the restaurant and bar industry, and know customer service well- she has it!)nnAfter we checked in, we had an issue with our toilet not flushing properly, and when I tried the heat, it wasn't working. I called down to the front desk to let them know that our toilet was not working and she was able to move and accommodate us very quickly and apologetically.nnWe were moved to a lovely suite called the Henry David Thorough Suite. The room was so much better, nicer, and larger which became so helpful due to our large dog.nnWe have no complaints and enjoyed our stay here! We highly recommend and will stay there again!
The workers are all amazing, however whomever is in charge of making sure the room is ready for your arrival, complete failure. We bought food, to put in our mini fridge. Close to $50 worth of food and beverage. Only to come back, after a wonderful night out in town, to come back to every food and beverage item to be kept cold, was spoiled. The lady at the desk, was kind enough to only charge us for half price for our first night.nWe later, had to make another complaint, that the vending machine, would only take your money, just to give you your money back in quarters. So again, we were given water bottles from the front desk.nOther then that. Those were the two biggest issues.
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