Walgreens

Liked this store very much and would have given it five stars until recently. The store area is still very nice, well stocked and the lines are short to non existent because they keep things moving. My issue is with the pharmacy. As of late they seem to have fallen off. I tried to refill a prescription via their app more than once and each time it was not received. Called and made the request via their automated and again, nothing. They say that there are no refills one minute, then the next there are. Once, I called my provider to ask for a refill to be sent. The provider informed me that they had sent enough refills to last until my next visit, which was scheduled for a few months in the future. They send constant texts/robocalls about waiting prescriptions. Turns out, they are not the ones you need. It has become rather frustrating and I must admit that I am now thinking of switching to another pharmacy.

Hands down, best Walgreens Pharmacy staff in Providence. Always nice and helpful, and they have had great precautions and social distancing set up since the pandemic started. I appreciate everything they do to keep everyone safe.

The reason that I give this Walgreens 5 stars is the employees are constantly working not just standing around . They are polite and always ask if you need some help finding an item . The store always seems to be clean and items are always in their proper place .

Extremely poor customer service. Purchased Photos to be picked up two days ago for a friend. Never received notification that it was done. Called yesterday where I was put on hold to the point of the call looping back to ringing the store, but no answer. I hung up and recalled the store twice with no answer. I still haven't received my photos and would be requesting a refund. Real sad.

I had my son’s shot records in hand to specify which shot he was missing and they wouldn’t even look at the paperwork give him the shots. Very disappointed.