CVS

I visited the store in Upper Montclair with my elderly mother. She purchased a lot of items. When we got to the car I mentioned the coupon. She had forgotten use the coupon. Being on a fixed budget, the money was important. The lovely cashier, Ashley, returned all the items and them we repurchased them. She not only did her job, she was kind, patient, and gracious about it. She made the whole experience very pleasant.

This pharmacy is unreal. They use to have amazing service. Forget about speaking to someone in the pharmacy it takes being over 30min. This is a consistent thing lately. Regardless of id their phones are working or not it’s Completely bad service. Transfer your scrip elsewhere

I just waited 15 minutes in line to even drop off a prescription. The line for pickup was just as bad. I’m switching pharmacies if this keeps up. Whoever is in charge of staffing and scheduling needs to do a better job. Your staff is overworked and can’t keep up with demand.

Excellent customer service at the pharmacy! Highly recommend for their professionalism and courtesy.Pharmacist Kristin is an asset to your store!!!!!

Just waited over 30 minutes to reach a person in the pharmacy. This happened when I was calling from overseas. Unacceptable for a pharmacy. The people are always helpful, but clearly management is not staffing correctly. Too much overhead from their leveraged buy outs.