CVS

I always have issues refilling my prescriptions here. The most recent pharmacist wasn’t very helpful. She rushed my call, I was trying to make sure my meds were on auto refill and that she had the correct number for my drs office, she tells me it’s on auto refill but I’m telling her it’s not bc I always have to call my dr for it. She put me on hold and never came back. I had to call customer service to get my help. The man on the phone was very helpful. He let me know I wasn’t set up for auto refill when I was told I was. Smh. The day before I had issues with my medication when I went to pick up. I refilled them all on the website a week and half prior. I got no alerts. I went to pick them up and only one was ready and it was the wrong amount of medication and dosage. I let the staff know that I had two other medications she looked at the computer then told me they called the office but no one picked up. That’s always the issue. They call and no one answers. But whenever I call myself they pick up and put it right thru. So I called my drs office yesterday, the receptionist knows me well she said they never called, put a fax thru or sent it in electronically. I’m thinking it’s my drs office that’s creating the issue and it’s not. I never get alerts when my medication is ready. I let them know that. They confirm number and then nothing. They don’t even call my phone. My number is in the system I should at least get a call if I’m not getting texts.

I was on hold for over and hour when they answered they transferred me because I was holding up the line or something. When someone else answered they said hello and hung up immediately. I called again and they transferred me to the manager ( I don’t need him I needed the pharmacy) manager never answered. I needed some information the flu shot they gave. It was for the military. Now I had to take the shot again. I’m going to get my refund else.

I agree with most of the reviews! No stars at all! Worst pharmacy ever! Why do they even operate? They don’t always have the syringes for insulin. First time I picked up the insulin, I wasn’t even informed there are no syringes, just figured when I got home. Went back to ask for the syringes, said it will come on this certain day, but never came! They don’t care at all! Guess blood sugar won’t be maintained cuz there’s no syringe to inject the insulin.

Auto refills without authorization. They kept texting to set up for auto refills but I never replied because I was interested. It seems that they decided on their one!!!! Friday I got a message that I had a prescription ready, I had to call to cancel and say that I will refill it when I’m ready. I still have not finished the ones I have. Today, Sunday, another text msg saying another prescription ready!!! Seriously ud83dude33 omg! Had to call again and say the same again! Decided to leave this review, maybe they will learn better in writing ✍ufe0f!

Pharmacy is horrible. They never seem to receive prescriptions called in and I've been on hold for more than an hour to speak to a live person. They are often out of medication which is not said until you go in or call to check. They are often out of product on the shelves as well for weeks. Hate that this one is close and conveniently located.