BPS Roofing & General Contracting

Don’t be misled by Bill Smith and his company BPS Roofing & General Contracting. They did some work on my deck to shore up the foundation on our vacation home in preparation for putting on a garage. Bill and his crew through all of the debris from the job site under the deck and left it. I gave Bill a retainer of just over $11K for the garage and when we found the foundation issues, he said he could take care of the foundation for $10K more. For that 10K Bill said he would put grates in the deck to ensure any water coming off the roof wouldn’t cause any further issues. It’s been over a year and a half and I have filed a complaint with the Better Business Bureau which he ignored. To date the debris is still under my deck, I have no grates, and Bill has ignored my request to refund my balance and the cost of putting in grates. Bill will tell you what ever you need to hear to keep the job sold which isn’t an issue unless he has no intention of doing what he has told you. My advice is to stay clear of Bill Smith and his company BPS Roofing & General Contracting.nn------------------------------------update after BPS response------------------------------------nI read the response from BPS and no I’m not ashamed for leaving this review. I am ashamed that I believed Bill when he said that he would return to finish the grates that he promised to install and that he could do what he promised for $10K. I got the whole time is money thing but he didn’t say any of that when he drove away for the last time. He said he would be back and he never showed up again. Also, there is truth in hearing just one side of the story. So, I would be remiss if I didn’t suggest that an informed buyer go and look at the Better Business Bureau rating for the company they plan to employ. I did when I hired BPS and they had high marks at the time. Two years later not so good, matter of fact their rating could not be any lower when I last checked. It takes multiple complaints from numerous customers to lower a company’s rating, not just one customer with their side of the story. Buyer be aware, if you hire someone with this kind of history.

I hired BPS roofing to put a metal roof on my garage. I paid $1,250 up front for the materials in December of 2018. To date, the materials have not been purchased, the work has not been done, promises to return my payment have been broken, and I'm in the process of taking Bill to small claims court to recover my payment. Avoid this company!