Map
Detailed Information
- Place Types Lodging
- Address 3001 Mannheim Rd, Des Plaines, IL 60018, USA
- Coordinate 41.9992383,-87.8832615
- Website https://www.ihg.com/holidayinnexpress/hotels/us/en/des-plaines/
- Rating 4.5
- Compound Code X4X8+MM Des Plaines, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I would have given 1 star based on the conditions of the environment but the service was really good, so I couldn't give it 1 star.nnThere is pretty much a LANDFILL on the hotel territory. The water ud83dudca7smelled awfully from the river next to it as well.nnI also think that the hotel would benefit from landscapers. The place does need more pretty outdoor plants, bushes, and more trees ud83cudf33 to make it way more attractive for customers.nnI'd like to feel cozy and lush vegetables, beautiful gardens (even if they are small), clean and fresh environment is a powerful way to do that.
Awful customer service, charges $18 per night for parking when there were only 4 cars in the lot.nnBelow is the response from them, and I did find suitable accommodations, right across from the street at Hyatt Place, no Parking charges, nicer room and much better service.nnI'm afraid the O'Hare area as a whole charges for hotel parking. We do our best to be competitive and actually are on the lower end in terms of pricing.nnWe hope you were able to find alternate nearby accommodations.nnKindly,nnDawn ~ Area Director of Sales
The stay was fine. We told them when we were flying in and they said they would have a ride waiting for us. They did not. We called and then they said they would send a driver to come get us. They didn’t. We waited a while and called back,receptionist was annoyed we called again. After hour after our second call and still no driver we had to pay for an Uber. As we are pulling into the hotel they finally call us back. We told them we had to get an Uber and had to pay $52 and all they did was laugh and said you could have got a cab for $27
I thoroughly enjoyed this stay. It has a prefect location next to the airport, the room, as expected, with any Holiday Inn now was immaculate and worth the expense, there's a convenience store off site but walking distance for any additional needs, and lastly, the front desk girl was respectful, cute and ready with information and a smile.
New property, very clean, modern and very nice staff. The rooms are very nice. There’s also a BP station within walking distance in case you want snacks or dunkin. I believe this property also has a grab and go breakfast. Target is about 1/2 mile away.nnThe only complaint is that parking is $18 a day which I thought was crazy since it’s on their own property and it is not in Chicago. That would be the only reason I wouldn’t stay here again.
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