Map
Detailed Information
- Place Types Lodging
- Address 4375 Frontage Rd, Oak Forest, IL 60452, USA
- Coordinate 41.5889834,-87.7228045
- Website https://www.bestwestern.com/en_US/book/hotel-rooms.14186.html?i
- Rating 3.7
- Compound Code H7QG+HV Oak Forest, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Do NOT stay at this hotel! After driving all day, I arrived at the hotel and was told I couldn't stay here due to having a dog with me. This was an issue with how Priceline classified this hotel in their dog friendly filters. The women working called her manager and told me that I would get a full refund. I thought all was good and went to another hotel for the night. A week later and the charge was still on my credit card. I called the hotel and they said the manager was in the process of refunding the change. A week later, still nothing. So I opened up a dispute with my credit card company and then this hotel provided evidence to still charge me even though I had multiple of their employees assure me I would get a refund. What a scam! Never trust these people!! Avoid at all costs.
As soon as I walked into the lobby I was hit in the face with marijuana. The whole first floor smelled like it. My room had a funny scent. Towels were stained and overused. There was a huge dent in the bed. Thermostat didn’t work properly. When this as mentioned to the receptionist she didn’t care to rectify the issue, she just said “ok”. I understand that I’m not at a 5 star hotel but at least take some pride in the establishment. Definitely not worth $80 dollars a night. Got a room at another Best Western near the airport that was less expensive and way cleaner.
It was perfect location was tucked away but close to the hwy. The man who checked us in was so friendly and made sure to let us know if we needed anything to just let them know. The room was clean with a huge bed and clean linens. shower water temperature was exceptional with the right pressure. We will be back
Horrible. Do not go here at all. First of all they didn’t give us the room that we reserved, we received what can only be described as a downgrade. The bathroom looked filthy, there was what I believe was feces on the wall (there were even soap wrappers in the toilet which tells me it probably wasn’t cleaned at all). We asked about our wrong room and asked about a refund or at least get the proper room. All we were told was no refunds and you can’t have a different room. We will not be returning here ever and I highly recommend you run far away from this place. Do not even stay here as a last resort. Also, the TV quality was trash, the phone to even call down to the lobby doesn’t work, and the room smells. Then we left for a short time and when we tried to return our key card wouldn’t even work.
Do not let the pictures fool you,this is the definition of catfish but the talk about the marijuana was true.I am not complaining though haha. The beds were very comfy i slept like a baby that was nice.
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