Map
Detailed Information
- Place Types Lodging
- Address 360 Regency Park Drive, O'Fallon, IL 62269, USA
- Coordinate 38.5810752,-89.9328482
- Website https://www.hilton.com/en/hotels/stleagi-hilton-garden-inn-st-l
- Rating 4.3
- Compound Code H3J8+CV O'Fallon, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Rude staff and manager. Did not provide any room service. There is a label in the elevator and on the mirror that room service will be only provided if requested. I requested daily but no service. I asked manager to call me back, but did not call. Very rude staff. Don’t care about any guests. All beds are too old, could not be able to sleep. I would strongly recommend asking all questions to the front desk if all services will be provided before checking in. Don’t waste your money staying here. If you don’t believe me, try and stay.
The hotel was clean and looked nice. The bed wasn't comfortable and sagged in the middle. Food not included with room and wasn't worth the price either. You are better off staying at a Hampton (includes food and usually cheaper). It could have been worse, but for the price there are better options.
Having hotel expectations are expectations! Did not know room wouldn't be cleaned, new towels, or garbage empty. That day we got all essential for the next day. WE Will not read the room packet on dining or breakfast. But hand us a paper to read and on check-in about changes would help.
Good room. Great customer service. Kim wS very friendly and helpful!
Everything was great. Staff members were very polite. Covid safe, everyone stayed there distance, wore protective mask, and eliminated physical contact. The reason I didnt give 5 stars is because although the room and bathroom looked very clean, there was a light urine smell that came from the bathroom when we first arrived. Other than that everything was great.
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