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CVS

5400 Hwy 280 East, Birmingham, AL 35242, USA

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Detailed Information

Place Types Drugstore
Address 5400 Hwy 280 East, Birmingham, AL 35242, USA
Coordinate 33.418357,-86.6714763
Website https://www.cvs.com/store-locator/hoover-al-pharmacies/5400-hwy
Rating 3.2
Compound Code C89H+8C Birmingham, Alabama, Un

Openning hours

Monday 7:00 AM – 10:00 PM
Tuesday 7:00 AM – 10:00 PM
Wednesday 7:00 AM – 10:00 PM
Thursday 7:00 AM – 10:00 PM
Friday 7:00 AM – 10:00 PM
Saturday 7:00 AM – 10:00 PM
Sunday 7:00 AM – 10:00 PM

Photos

Reviews

Sheila Martin (01/28/2021)

The customer service at this pharmacy drive through was unprofessional and rude. I felt rushed after asking simple questions (insurance billed incorrectly for a maintaince med that is monthly. )that should of been resolved right there at the window, but instead I was told that I could not hold up her line and that I needed to pay the cash price for med or move. I only wanting my insurance billed correctly for the medicines which was caused by a clerical error on their part. It is just sad that this unprofessional and hostile encounter could have been prevented if only the person waiting on us could of been more patient and willing to help. Which is suppose to be the case especially when you are dealing with medications. Now I have to return because she refused to fix it and I left without our medication. The name of the person who helped us was on the receipt hopefully this will help identify this person and the same behavior will not be repeated. Female named on receipt as DONIKABEN at 3:31pm 01/28/2021

Dominique Jones (09/23/2020)

This establishment deserves zero stars! Pharmacy staff is BEYOND rude and unprofessional. Pharmacy has been filling an old prescription, which has resulted in my family members blood pressure being through the roof...stroke level. It was an error the MD had to point out, even though the correct prescription had been sent numerous times. Also has been claiming they didn’t have a very important medication, that they’ve had all along, resulting in delay of care for my family member because they had the medication filed under the wrong person. TAKE YOUR BUSINESS ELSEWHERE. When told we would take our business elsewhere, a staff member responded with “I don’t care.” Unacceptable.Their lack of concern or accountability is unsettling. Will not be returning to this location, their recklessness could have cost someone their life!!

John V (12/23/2019)

My wife was having trouble getting her prescription filled at a number of pharmacies, but we decided to give it one more shot. Amazing pharmacy staff! They were so helpful and kind, especially with handling out of state prescription and insurance. And to top it off, they even sell champagne. I asked if I could open it there, but they declined. Still, 5 stars!

taylor (10/14/2019)

the pharmacy is BEYOND RUDE, they deserve 0 stars if that was a option I would give them that. I would not recommend anyone to this location. Customer service is so poor, this is the job you chose , so don’t treat customers rudely. treat customers with respect !