Map
Detailed Information
- Place Types Lodging
- Address 201 Heber Ave, Park City, UT 84060, USA
- Coordinate 40.6464389,-111.4969028
- Website https://www.theskylodgeparkcity.com/
- Rating 3.4
- Compound Code JGW3+H6 Park City, UT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
This place is fancy , but we upset Karen’s and now..... just go to my funeral, tell my story. Ohh they didn’t even have room service, and the phones don’t work, don’t splash water over the balcony, you’ll not be happy. There’s my advice
I stayed at this hotel, which was nice. Not nice enough for the price of one night, but nice. I paid 25 for hotel valet parking, but they left my car on the street all night. When I checked out the next morning I was given my key and there was a parking ticket on my car. I've called the hotel for two and a half weeks now for them to take care of it, and they won't call me back and the ticket still hasn't been paid!! If you try to ask for a manager the staff member always just says "The manager isn't in right now. We will call you back." Then no one ever calls. Horrible service.
Don’t stay here. The hotel is falsely advertised online as a full service hotel and it is not. The restaurant has closed, there is no room service, the spa is closed. During our entire stay (3 days) we only saw 2-3 employees. The rooms are cleaned daily and there is a kind man named Bill at the front desk but otherwise it seems like this place is in dire straits. I’m currently taking this up with American Express Travel as we booked through them and it doesn’t seem they are aware of the situation. It’s a shame, the location is great and with proper management and upkeep it seems like this hotel could be great.
TERRIBLE SERVICE, TERRIBLE MANAGEMENT
I recently got married in October in Park City and chose Main & SKY as my wedding night hotel location. When we arrived, the night manager sent us to a room that was filthy- dirty dishes in the sink, unmade bed, towels all over the bathroom. It looked like someone had hosted a rager in there. When we reported this, he gave us a new room (obviously!) but didn't even apologize. I could live with this kind of issue, because mistakes happen. It was the fact that after this happened, I tried for 4 weeks to get in touch with the manager to complain about the experience and NEVER EVEN GOT HER ON THE PHONE ONCE! I left messages with her team and even hunted down her email address, and not once did she respond. She seemed to have people running interference for her at every turn so as not to deal with my genuine issue with her hotel. If this is how they treat people in the OFF SEASON, I would hate to see what it is like when they are busy. I wouldn't recommend this hotel to my worst enemy-- that kind of service is completely unacceptable for the amount you pay to stay here.
This was the worst “hotel” experience we have ever had. It is falsely advertised online, and in reality, there are no amenities: no restaurants, no room service, no spa, no pool, no concierge, no shuttle, no service except for maid service. The place feels like it is going out of business, and the spa and restaurants have been sold off but remain closed. The rooms need updating and feel worn. In addition, a pipe burst and our 3 bedroom “residence” had a horrible smell for the entire stay but we couldn’t reach anyone at the hotel to remedy the situation. Apparently the carpet was rotting... it seems they should have closed for this horrible problem. Basically, you can stay in a much nicer airbnb for a quarter of the price, so I recommend doing that or trying a different hotel. We have major regrets and are now fighting w AMEX. Don’t make our mistake!
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