Map
Detailed Information
- Place Types Drugstore
- Address 1509 S Lamar Blvd #550, Austin, TX 78704, USA
- Coordinate 30.251961,-97.763734
- Website https://martinswellness.com/
- Rating 4.5
- Compound Code 762P+QG Austin, TX, USA
Openning hours
- Monday 8:30 AM – 6:00 PM
- Tuesday 8:30 AM – 6:00 PM
- Wednesday 8:30 AM – 6:00 PM
- Thursday 8:30 AM – 6:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Stopped in for a quick curbside flu shot and found a new favorite pharmacy. Folks were great and it was fast / easy AND got candy for the shot. They even did a courtesy call2 days later to make sure everything was okay!? Who does that? My new favorite pharmacy, that's who
This is what a pharmacy should be. Martin's Wellness is full-scope. They are caring, efficient and competent. We are lucky to have this voice for health in our community!
I was waiting in line today and the clerks working saw this. One was helping a patient and the other was making small talk about opinions and life. It was really frustrating because the clerk and customer saw I was waiting but they both continued to engage each other in banter. The clerk even asked additional questions, prolonging the conversation. I finally interrupted and asked if she could help me. To which she acknowledged and the customers lingered another minute before I was assisted. This caused me to be late to a doctors appointment. It would have been nice if a peer clerk or the pharmacist said something to their colleague. Additionally, my prescription strength was incorrect (not the current strength that was requested) and this is the second time it’s been erroneous in the last several months since I’ve been going here. Hours are limited as well. Not a great pharmacy experience.nnUpdating review:nspoke with owner and a manager who both reached out separately to acknowledge my experience and apologize. They mentioned taking pride in customer care and were grateful to hear feedback. Furthermore, they are rectifying the prescription strength issue ASAP and set me up for delivery as well.
Martin Pharmacy was absolutely amazing in helping me with an issue with an insurance denial on a very expensive specialty medication. They were friendly and assisted with every step of the process including filing the paperwork and communicating with my doctor. After all of their hard work to get the approval, my insurance unfortunately insisted I use the insurance specialty pharmacy to fill the prescription. Martin pharmacy was still above and beyond understanding and friendly and transferred the prescription. Customer service like this is rare these days. I cannot recommend them enough for your pharmacy needs. Even though they are a 40 minute drive from my house I will definitely give them my business any chance I can.
I’ve been using this pharmacy for 3 years because of the quality and precision they prepare prescriptions. They are so friendly, so accommodating and also have a delivery service. Today they really went above and beyond because they stayed a few minutes after closing when I was stuck in traffic only a mile away for 20 minutes. They didn’t have to do it and I couldn’t be more appreciative since I live over an hour away. Thank you again.
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