CVS

I was there to take pictures of my baby girl for her passport, April 7, 2021, around 12 noon, and only the manager was on site.nI asked if he was working alone, and he confirmed, adding that everybody went on a break.nThe manager (sorry I didn't see his name) was so patient with my girl, that was behaving really bad (hungry and tired). Not only he was helping us, he also somehow managed to help other customers check out with self-checkout area.nHe was really juggling it. Very courtious, professional, knowledgeable, such a great experience. He is definitely a great asset to the company CVS and should be promoted with raise, cause this guy has got it. Crisis or not, he was pressing on to have it all done.nOn the contrast, an African American cashier that came back from break and checked me out with my purchases, was not very helpful.nHe somehow failed to put my number into the system to get me my coupons, was taking too much time joking around with my baby (I was almost fainting from all the struggle earlier) and didn't offer to put my purchases in a bag, only after I asked. Cashier was friendly, pleasant, but I wish he was paying more attention to his actual duties. In general, thanks to the store manager, it was a great experience. Thank you for reading.

Leonardo was very friendly and knowledgeable! Keep up the good work

The pharmacy here is simply terrible. I had never encountered such issues with filling a simple generic prescription (that I have used for several years now) as what I did here. I was using them for a couple of months as my primary pharmacy and switched at my doctors’ suggestion after so many inexplicable issues arose.nnThey first claimed the issue was my insurance with one medicine, which made no sense as I’ve had this same insurer for multiple prescriptions of this medicine over the years and without any trouble.nnThey then claimed the doctor had sent the wrong number of pills in the prescription and so my insurance was refusing to cover it. My doctor, however, confirmed that they’d twice sent them this prescription and clearly/correctly marked for 90 days.nnNext, they claimed I had already picked up another medication from them, which I simply had not done. I did not have the medication, and I have no record of any such transaction on any of my accounts. (I do not use cash at all.)nnI was also out of state on the date they claimed I had collected the medicine, and when I told them this, they changed the date they were saying I had collected the medicine. When I reiterated that regardless of their claims I did not have my medication, hoping they would try to assist me instead of behaving as they were, they dug in their heels.nnInstead of working with me to resolve the issue, they stated they’d have to review security footage to verify what had happened. Frankly, they were treating me like a criminal over an asthma-control medication that isn’t even subject to abuse (not a controlled substance, narcotic, or anything capable of producing a “high”) *and* risking my health and well being in the process.nnThis was just the icing on the cake, as I’ve always found their pharmacy staff to be brusque and unpleasant, always acting hurried but yet somehow always the slowest pharmacy I’ve encountered. It seems they’re under staffed and not only to the extent of being unable to keep up with their prescription inflow but also to the point of making such massive errors as they did with my asthma-control medication.

Initially promised 2-5 days for Covid results. Today is day 8. Tried calling and it’s a constant automated message. By the time I get results, it won’t even matter what that result is anymore and I’ll probably have to get tested again. If you’re looking for somewhere to get tested, go somewhere else with a faster turn around time.

Leonard is a man of great customer service. He is friendly and it shows he cares about your shopping experience.