Map
Detailed Information
- Place Types Drugstore
- Address 11012 Richmond Ave, Houston, TX 77042, USA
- Coordinate 29.7282826,-95.5708408
- Website https://www.cvs.com/store-locator/houston-tx-pharmacies/11112-r
- Rating 3
- Compound Code PCHH+8M Westside, Houston, TX,
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 11:00 PM
- Saturday 8:00 AM – 11:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
We went their passport photos and the service is good. The wait time is the problem since only one customer service associate is working at a time. The same person has to manage the customers and the photo section. I am giving five stars even though the wait time is more. The quality of the prints are good.
Terrible customer service when it comes to one Hispanic looking pharmacy technician there. I was trying to get my refills but unfortunately, the pharmacy technician that was helping me was taking too long 35 minutes to be exact to get refills. She was having a hard time finding them. Anyway I requested help from someone else because I needed to leave and the attitude this other technician gave me was plain out rude. She told basically that if I didn’t want to wait call instead and kept talking over me even when I told her I needed to speak to the Pharmacist instead, I didn’t need to hear that kind of attitude . No friendly customer service here.
Night manager is rude and inconsiderate of others.nManagement needs training on customer service.
No one will answer the phone after 30 minutes
My family and I frequent this location all the time, I have never encountered an employee like this, but apparently this CVS find those who deem it ok to offer common human decency to one type of customer, but not to another, as suitable employees. If I come to spend money at your establishment, I expect to be treated with respect and decency. I was very bothered by the blatant difference between how this cashier treated me, and the customer who was in line prior to me. The only difference between that customer and I was the color of our skin, I’m not god or anyone special, but as a paying customer, if I speak to you and you go out of your way to ignore me, talk over me, act as if I’m not even standing there, I felt disrespected as a paying customer and disregarded as a human being. Completely unacceptable
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