REI

These are the nicest people! Bought a Thule stroller there today (and they were so busy so this review says a lot) and this team was incredibly helpful, kind and understood i was in a hurry with 5 year old in tow and a baby at home with a sitter. They even took the time to help me understand the main features of the stroller and the little things that help make it easier. Fantastic experience. Thanks so much.

Outdoor stuff

I love this store, the people are always helpful and nice. Even when I don’t need the help, maybe look ud83dudc40 lost: which is my idle moment— there is help. The process is convenient and easy. Been a me ever for years.

I love REI. However, I cannot wear the mask. For valid reasons. I honestly feel we should all have the choice but anyway on this day I went in the store it felt like a sauna and the staff was constantly telling me I needed to wear a mask over nose and mouth, I repeatedly told them I couldn't and I finally told them I would just leave. They were very rude about it and very nasty. I went in with the intention of spending well over $1000.00 due to an upcoming backpacking trip I was taking. Instead I spent 50 and left. I shop at REI all the time in store and online. It's sad that shopping there isn't a pleasant experience anymore due to Covid, companies independent policies and people who are ignorant or don't understand.

We have been coming here for years, the staffs are very welcoming every time. If you need any assistance they are always there helping you.