Map
Detailed Information
- Place Types Lodging
- Address 11130 N Ambassador Dr, Kansas City, MO 64153, USA
- Coordinate 39.2938396,-94.6826917
- Website https://www.bestwestern.com/en_US/book/hotel-rooms.26169.html?i
- Rating 4.1
- Compound Code 78V8+GW Kansas City, MO, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Comfortable bed. Nice business center, small fitness room, and indoor pool. Very close to the airport with a complimentary shuttle. Good selection of breakfast foods and hot and cold beverages. I'd stay here again
Our reservation was for a suite with a king bed and a pullout sofa for one adult and two teens. We made two request for blankets and pillows for the pullout sofa (one over the phone and one in person). We received no pillows or blankets after repeated request. Each time they stated they would be delivered and this did not occur. I went to the front desk as they were no longer answering the phone and encountered the attendant, Chira, and he was extremely rude to say the very least. He didn’t bother to follow-up with us and tell us that they “had run out of pillows and blankets”. When asked why he was dishonest with us he became angry, hostile and argumentative. Chira offered absolutely no alternate accommodations whatsoever and not even an apology. I have never encountered this low level of customer service at any hotel ever. This is far beyond disappointing and negligent when their are minors involved. And still charged full price for a “suite”.
Room was Awesome! Check-in was a breeze. I was a little let down that the airport shuttle was not available so get ready to Uber...
Hallways were very loud. Very frustrating trying to sleep then there goes other guests running thru halls at late hours. Customer Service was good. TV took a while to figure out as it was on a bad channel and wouldn't respond.
Clean hotel only issue is i did kot get reward points for my stay
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