Map
Detailed Information
- Place Types Drugstore
- Address 28948 Three Notch Rd, Mechanicsville, MD 20659, USA
- Coordinate 38.4639688,-76.7665194
- Website https://www.cvs.com/store-locator/mechanicsville-md-pharmacies/
- Rating 2.7
- Compound Code F67M+H9 Mechanicsville, Marylan
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
Updated because I had to come here when Walgreens was giving me prescription troubles. Called here 25 minutes before closing and was told from someone from the pharmacy that I should call in the morning they are about to close. Mind you her English was very broken and she was hard to understand and I could tell frustrated she didn’t want to help me being so close to closing time. I asked politely if she could please get my info to get process started to transfer my sons prescription ASAP. She made me repeat my sons name so many times mispronounced it after I repeated his name over and over (not a hard name to) and than proceeded to tell me she would call in the morning and hung up on me!! Are you kidding me!! I know these are hard times to work in but it really breaks my heart how mean and rude people are now a days.nI used to love CVS so when I saw one just 10 minutes from our home when we moved to the area I was very excited. This one has driven me nuts and really upsets me because of how much I used to love it before. First things first I feel awful because I can be a pain in the butt when it comes to saving money but my care pass number apparently wasn’t working to take my $10 off and I really couldn’t pay for my items without it. Unfortunately the deaf person up front couldn’t help me and he couldn’t understand my request call for someone to come help. I was out in a tough situation because I felt awful making a big deal but again couldn’t afford to pay for it. So I waited and waited and when she finally came up she was so mean and was no help at all and insisted I call customer service. Customer service told me they shouldn’t be having any issues they see my $5 has been taking out and the $10 should be applying to my card. This happened 2-3 months in a row. I finally ended up cancelling my account but I’m out $15 because of this.
They always work with me so that I can use my coupons, and the drive through at the pharmacy is very fast and convenient. I love it.
I switched to this location about 3 months ago and my experience as has been good. Customer service and pharmacy timeliness has not disappointed
This is the absolute worse service I've ever had at retail/pharmacy. First they said that the prescriptions I dropped off would be a 3 hour wait! 3 hours! They were very rude. I came back 3 hours later only for them to tell me they weren't ready and to come back the next day. I called the next day no answer. I waited for a text or call and never got it. So I went up there days later and they were finally ready. They don't seem enthusiastic about their jobs at ALL. Although the pharmacist was nice, the entire staff were very sloppy and uppity. Tidewater in Charlotte Hall, I recommend if you live in this area. I only used this one because I was in the area visiting my elderly grandparents. I will never return or recommend this location to anyone. Oh yea and some local creep was following me around the store. They called him by his first name when he walked in the store. I don't know how St. Mary's operates but I felt very out of place and attacked. I won't go into detail but some other things occured this day. Always be kind and watch out for creepers and rude disgusting customer service. This is not the time to act in such a manner! Don't like your job or you are there just to harass customers, leave so someone else can have it that has respect for their customers..
I dropped my husband’s prescriptions off on Wednesday. I came back Thursday to pick them up and was told they were out of stock of one of the prescriptions and it was ordered but wouldn’t be there until Monday. I verified multiple times that it would be in on Monday because he had his surgery the next day. Come Monday I went to pick it up and was told it did not come in and was simply given the prescription back. No one tried calling and no one informed me of any problem. I called a few hours later to see if maybe it would still come in the next day. Come to find out, it was never ordered. Now my husband is without any pain relief for a major surgery tomorrow. I know cvs is known for terrible customer service but this is above and beyond that.
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