CVS

Recently I had an unfortunate misunderstanding with the pharmacy and pharmacist Michael Mangino. I'm sorry for being rude and using profanity when I called on Easter Sunday near closing time and he confirmed I picked up 4 prescriptions on 3/28, which I knew was incorrect. He said he was closing and could not discuss I was fuming. My doctor sent a component of this prescription to the wrong pharmacy, so I had to drive 45 minutes from my house to pick up, I inquired about the other 4 prescription which accompanied what I just picked up. It's Easter, I had plans after church, dinner etc, this was inconvenient, so I was already frustrated and they said I picked up everything on 3/28....I knew this was not true.nI called my pharmacy after leaving the other pharmacy just to make sure. Mike picks up and I flipped out,nHere is the bottom line. Linndsay went out of her way to help me save money and get what I needed. On 3/28 when I p/u my script, I arrived at 5:50, the place was packed. Lindsay said its too late I can't change it now, I wanted to use a discount card. I accepted that paid the regular price for one and had planned to come back in two weeks and pick up the rest using the discount card. Lindsay, refunded me what I paid, re ran it using the discount card and I left not knowing this. So when I came in Monday 4/6 we got it straight, I'm sorry. I had no intention of picking up anything on 4/6. I wanted to find out where the error occurred.nI left with my prescription and saved money and felt like a big jerk..nThis all could have been avoided with better communication on all our parts. I also have to give them more time This is the busiest pharmacy in the area.nI hope there are no hard feelings....They really do a good job! They are super busy and understaffed. Corporate help this team out. They are always workinh their butts off....it's a thankless job!!nHere is the bottom line.

The person at the window that is conducting the COVID-testing is extremely rude. Also, we scheduled a rapid test but then we are told to wait 3-5 days for results.... misleading.

It's easy to understand why they have such bad reviews. I've been using this cvs for years. I keep ignoring all thier mistakes, long waits, etc. But this last time was the end of me ever trusting them with my meds. I went there to fill prescription. Waited about 30 minutes. Finally got my meds and left. I should've checked before leaving but I was in a hurry and I being a fool still trusted them. A few hours later when it was time to take my medication I realized it was the wrong one. I called. Waited on hold 45 min. Hung up and called again. After 15 more minutes someone picked up. They knew they messed up. I couldnt believe they knew. Said to come back with wrong pills and psy extra 4 dollars for right med. Told her I had no way to get there and could they deliver since they offer that. She said yes...in 4 days! I tried to return the wrong med and they wouldn't accept it because I didnt have paperwork on it anymore. They do not care about their customers. Never will I go back.

Easy to navigate and great prices.

Just did the Covid-19 test I am sicker then I have ever been. In the drive-through the gentleman was so professional and calm Talked to me and guided me every step of the way.. Not an easy test to half to preform on your self. But this gentleman kept me calm every step of the way. THANK YOU SO MUCH FOR YOUR PATIENCE I WISH I COULD HAVE REMEMBERED HIS NAME. I was your 11:40am appointment. Lol ps I was in the line for less then 20 min. I could be in a dr office lobby waiting longer then that