Willie’s Bicycle

I happened to be in the market for bull horns. I had heard of this shop before from some of my Miami Bikie friends, Sinai stopped by. There were people dropping off and picking bikes up when I showed up so it seemed like a well established place. When I walked in, Willie himself greeted me and brought me out some pursuit risers that better fit my size. I put them on my fixed gear bike and did a shark valley ride the next day. I just wanted to say that si strongly recommend this place. Check them out if you Mrs in the area. They were cited Miami’s best bike shop, two years for a reason. 5 stars!!

I sent my husband here last weekend to get us two bikes. The people were nice enough to install our baby seat to one of the bikes but when we went to pick this up, had to wait another hour or two after the pickup time. The workers were smoking and not wearing masks. $400 later he came home with two bikes that looked a bit dinged up. As a used bike store, I expected some wear and tear but this was a bit much with rust and old stickers still on the bike. My hope was at least the original model was decent. However, when we looked up the two bikes that were purchased, the retail price for new bikes (same model) was about $150 each with free shipping. So they seem to have charged us an additional $100 for old danged up bikes!! We called the next morning to return the bikes and they told us that they were too busy for him to drop the bikes off that day. They asked him to come later in the week instead. They also said we would have to pay a rental fee for the bikes since we had them.. This wasn't mentioned when we purchased the bikes but fair is fair. We didn't object to bringing the bikes in a few days later, like they asked, even though it made us go out of the way because both bikes were taking up all the room in our car. When my husband returned the bikes today, they tried to give him back only half of his money. They said that since he had the bikes several days, they would charge extra for rental?? My husband asked if they thought this was fair? They said okay we'll give you $220 back. He was too upset to argue. So all in all we ended up spending $180 on a bike that we never rode and that we held in our car for several days since they didn't allow us to take back right away. The retail price for a new bike was $150. So $180 later we have no bike and a higher chance of Covid19 after standing around all of them without masks (again, the staff wasnt wearing masks when we dropped the bikes off). What a frustrating experience!! They couldn't give him cash either, they gave him a check which I suppose he can cash later. Originally they made him pay with cash. I see that this place has some good reviews but I don't understand what kind of operation they are running. When my husband asked them why they charged us so much for the bikes to begin with, the guy said he would have to check with somebody else but then didn't really follow up. I suppose if you really know about bikes, this might be a good place. Maybe you would know exactly what to ask for and when they were trying to take advantage. Everyone else stay far far away.

Willy is awesome and super helpful. He's quick and efficient and answers all questions. highly recommend

Cool bike shop. I picked up a sweet used bike at a good price!

Great selection of used bikes. You can tell the bikes are well maintained and taken care of. Staff is knowledgeable and very friendly. Make sure you park around back - entrance is behind the building.