Map
Detailed Information
- Place Types Drugstore
- Address 9000 Staples Mill Rd, Henrico, VA 23228, USA
- Coordinate 37.6372902,-77.5141013
- Website http://www.kroger.com/stores/details/029/00519?cid=loc_02900519
- Rating 2.2
- Compound Code JFPP+W9 Henrico, Virginia, Unit
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Transferred from CVS last year due to cost difference. I understand that I am not the only person using this pharmacy and that I will have to wait for prescriptions to be filled at times however, having to wait for a week to have a prescription filled is unacceptable. On one occasion I had a prescription called in the AM and at evening time was told they couldn't get to it until the next day. On another occasion I was told last minute they are out of stock and will have it in 2 days. That 2 days was pushed several times leaving me to finally get my prescription 8 days later. This time they have had my prescription since Friday I was told I have to wait until Sunday. It being Sunday I called and am now being told it will be Tuesday. I will pay the extra money and will be switching back to CVS.
The pharmacy is garbage. They don't notify when prescriptions are ready or message u saying is an it hasn't been filmed. Long lines cause not enough employees and don't know how to update the information when a new script is sent.
Every month, since I have been using this pharmacy, there has been some problem/s. Once, I had to return three separate times for three separate issues. Calling in advance doesn’t help; They always say the prescription is ready and waiting; and it never is. They always have some reason why it couldn’t be done, even though they had said it was already waiting. There is a serious problem at this pharmacy.
I just moved all of my rx over from CVS, and it was a fast, easy process. Pharmacy staff are friendly and efficient in the store and over the phone. The prices are much better, and my refills are on time. ud83dudc4d
I was just rudely told on the phone that their phones were down for 3 hours, but confused how the phone weren’t working..when they picked UP THE PHONE.
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