CVS

Covid testing sign up is useless when the # sent to verify email is not accepted. Months ago it was sent as a text. It was perfect. It was emailed with a # that did not work.

This CVS goes out of their way to belittle,humiliate and embarrass customers who use Good Rx or any discount. Not everyone has great insurance so treat them with respect. Stress must be getting to them.nCVS on Main not as bad but I'll tansfere everything to Martins for much better CS!

I've been cancelled on for a covid test twice at this location and once at the one on west main in the last 2 weeks. Today was my third reschedule and again I get there and I'm told the (apparently only) person who has been trained to get into their system and pass out the test is not there, yet again. I was exposed on the 15th and I've been trying to get a test since then. I've shown no signs of symptoms so I'm not actually worried at this point. It's more so the issue of why do I have to schedule an appointment 2 days in advance to be cancelled on at the time of my appointment? I had a feeling this would happen and I attempted to schedule 2 appointments so I'd be able to drive to their other location if I was cancelled on at this one but their website doesn't allow you to schedule two appointments in a day. I've taken off work for this three times now. I'm supposed to leave the state on Saturday and wanted a test done before then and now that's not going to happen. Every single pharmacist in the building should be trained on how to give out a self administered test. It has been almost a year since all of this started and there is absolutely no reason for this level of incompetence. If you need a test done don't bother trying to get one here. They'll just waste your time.

I wanted to say a thank you to the associates at this CVS location. Since Walgreens closed I cannot imagine how you are all keeping up with the level of demand that is now placed on your shoulders. Between the added pharmacy customers(I am now one) to covid testing. I came in recently on December 8th and the manager Gregory rang me up due to low staff. He was so kind and patient treating me as if I was the only customer, even though clearly busy.nAlso I was helped on the phone by Brittany in the Pharmacy. She is a gem. Thank you Brittany for your kind and cheerful help. It really says a lot that even under these strained circumstances your team still shines.

Every time I visit this pharmacy, the folks who work there are pleasant and helpful, even when they're terribly busy.