San Mateo Marriott San Francisco Airport

Having grown up in San Mateo, I remember when they had built this place but then, known as The Royal Coach. It had an old English medieval theme, and as a kid, it was a kick to go to. My mom and dad had their 25th Wedding Anniversary party there, so I have wonderful warm memories. My mom's anniversary passing was Sunday 3/28, so I got a room here Saturday night so I could wake up early morning and place flowers on her grave being I live out of town. The days of its medieval theme are long gone, but the front desk staff was kind and even listened to my story of my mom and dad's wedding anniversary. The gentleman behind the desk (whose name I can't remember but great guy) stated that they have heard many stories like mine. The room was very clean, the bed comfortable, and couldn't ask more than that. One can always tell older hotels by the very large hallways which of course this had. Clean, nice staff, and one can't ask for more than that.

Clean and modern rooms but you have to walk ALOT to get to your room. They charge you for parking when it should be free as there is barely anybody staying there, parking lot was literally empty. We checked in at night due to our flight being delayed and the South Asian front desk person that was there was extremely rude. Could not answer any of my questions and tried to rush everything. Did not explain to me and my family as to what was included and what was not with the room. Pretty much had to figure out everything myself as well as the closest entrance to my room on the opposite side of the property. I asked the same person for extra towels and pillows, he said he was doing me a favor by providing that because he was alone. Covid guidelines and protocol are in place but while I stayed there for 2 nights I had not seen much cleaning or wiping down of common high traffic areas like the front door. Checkout was great and the rest of the staff where amazing. They comped one night of parking for us due to this person's demeanor. Overall ok stay

Quick good reception service but that little market wasn't open after the afternoon and evening but the reception service opened it up

Be prepared to get nickled-and-dimed here. Room was nice, though the door handle between rooms was broken and the air conditioner was very loud. Paying $15/day for parking and $10/day for basic internet just feels like a joke in 2020, especially during COVID.

Clean, quiet, recently renovated, modern/tasteful decor, conveniently located, reasonably priced and staff (Craig at the front desk) is super nice and helpful. Highly recommend staying here.