Pro Craft Home Products

Pro Craft did a wonderful job with our roof and chainlink fence around our yard! Any issues were addressed and corrected straight away, and as others have mentioned Ed was a great person to do work with. Looking to do more business with ProCraft / American fence soon!

Me and my wife are both disabled and on a very tight budget, their rep were very aware of this. The rep who I think was the owner but I can't say for sure told us he had some kind of cards that could only be used toward the purchase of roofing supplies and that this made it so we could save money now and would not likely be able to do so if we waited. Our understanding was we were applying for a loan with a bank and it turned out to be a credit card with a 28.99% or so interest rate on any additional purchases (which of course they offered) toward future home improvements. They financed us through of all places a collection agency which may have been noted but was not specifically mentioned. I assumed there would be some interest to pay but I was not told about it, I simply trusted them. I had told them implicitly that if it cost a dollar more then what he had said we would have to look around a bit more before we made our final decision. The installers showed up late, one guy over an hour and the boss spent a majority of the day yelling at his workers that they needed to hurry up. When they were done they left nails everywhere and I ended up with three flat tires in a very short period that were all caused by roofing nails. I also found pieces of the old roof and plastic all over our yard and in our bushes from the packaging/tear off. This in spite of picking the stuff up while they were working and I am still finding stuff to this day. For whatever reason my eaves were partially attached to the roof by strips of aluminum, they didn't do this and I have no idea if this was right or wrong but instead of removing them they detached them from the roof and left them sticking up in the air in several places on the roof. There was a considerable amount of materials that we paid for, much unopened when they were done and which I had paid for and when they were cleaning up they simply threw ti in the back of one of the trucks they came here in. I asked if I would receive a credit for it and was told by one of the workers that the boss would get back to me which never happened unless you consider them contacting me today trying to get me to have them do more work on our house. I was cleaning the gutters earlier this year and though I can't say for certain I noticed a spot that seems to move side to side, up and down when I shift my weight from one leg to the other, I don't know if this is normal. Their inspector was fairly impolite when he got here and really did not comment when I expressed my grievances, my impression was that he was annoyed. I could be wrong, I know I was. He did remove the pieces attached to the gutter and said it was not their job really when I asked why they left them. He gave me a business card which I threw in the trash before he was 50 yards away. If we had made the minimum payment we would have ended up paying somewhere around 3-4 thousand just in interest. We were later told by another company that we probably were charged nearly twice what we should have payed. We basically feel like we have been robbed, but maybe this is how roofing companies work, we are first time home owners. We have learned never to just accept the first offer as a great offer, but it wasn't a cheap mistake.

These guys are amazing! Thank you Ed for my grandparents new roof! Your ridge venting made them not even have to run their AC but just a couple times this past summer due to how cool it kept their home! You guys are the only ones with a 50 year shingle and a 50 year labor warranty! DO NOT BE FOOLED BY ANY COMPETITOR! These guys are in a top notch class of their own!

Awesome people and great service! Will be doing business again forsure

Great service ! Very Professional! They did a wonderful job on my new roof ! Thanks !