CVS

As I was standing in line I heard two female pharmacists talking about a customer who left, one of the pharmacists was even a manager. They made fun of the customer’s hair, what she was wearing, and even what medication she was on. The manager then started talking about a person in the drive through, mentioned them by first and last name and made a derogatory comment. I don’t think I have ever been so disturbed by someone’s behavior who is not only supposed to be a professional, a manager, have confidentiality and care for those she is supposedly serving. This person’s lack of leadership is obviously rubbing off on the other’s that work there, because the attitude from even the techs was awful. I have a feeling CVS is aware of the issue, because when I mentioned what I saw to a friend, they stated they switched to a different location because of the concerns with privacy and the culture at the Sylvania location.

Awesome achievement by the Grace of God.nnGreat Customer service Representatives.. attending to people who seek help

Best Pharmacy Ever! Front store and pharmacy staff are helpful and patient. Most issues that occur in the pharmacy are unavoidable on their end but they always go above and beyond to solve any issue that arises. It's easy to always blame those in front of you but my understanding of the job makes my experience here always pleasant. Keep up the good work.

Warning to Stay Away from this CVS Pharmacy Location - Pathetic Customer Service Experience with the Pharmacist / Pharmacy Intern / Pharmacist Tech in filling the incorrect Hear Medicine Dosage, Insisting their correctness while dispensing the incorrect Heart Medicine Dosage and No Apologies.nnI was prescribed 10 MG Bisoprolol and the Pharmacy Tech who filled it, filled 7.5 Mg daily. I called the Pharmacy, a very rude Pharmacy Intern fielded the call, I tried many times to tell her to let me converse with the on-duty Pharmacist. The On-Duty Pharmacist said she was busy and the Pharmacy Intern kept insisting that the Pharmacist was busy and refused to speak. The Pharmacy Intern insisted that I speak to her. First and foremost, The Cardiology Nurse calls me and advises me of any medical dosage changes. I received no such call. i went to the Pharmacy, explained to the Pharmacy Tech that they filled the wrong Heart Medicine Dosage, i was originally on 5 Mg Bisoprolol, stepped up to 7.5 and now 10 Mg daily for the past 90 - 120 days.nnThe Pharmacisit / Pharmacy Intern / Pharmacy Tech were extremely rude, not realizing their mistake and insistent on their correctness! This was an extremely BAD Customer Experience with the inappropriate dosage error, refilled by the Prescription. I suggest that this situation be investigated and the Pharmacist / Pharmacy Intern / Pharmacy Tech be all consulted, realize their errors and issue a apology to me.

Great service and vaccine availability