Map
Detailed Information
- Place Types Lodging
- Address 6020 Quarry Ln, Independence, OH 44131, USA
- Coordinate 41.3945847,-81.6499884
- Website https://www.redroof.com/property/oh/independence/RRI028
- Rating 3.6
- Compound Code 99V2+R2 Independence, OH, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Red roof inn is usually amazing, But this experience was definitely lacking. The rooms were ok not really worth the price but the location was great!! It's near a lot of restaurants in walking distance. The customer service was HORRIBLE. I stayed from Thursday to Monday and only asked for houskeeping once. But apparently that was an issue because they only clean extened stays on certain days so I switched rooms. Moved too double tree hotel and so happy I did it's gorgeous!
Hotel need some new management that will spiff it up a little bit and give better customer service I think the management there needs to take some Management training classesnWe'll drive the extra miles I'll go to a different location next time I visit Cleveland
The room was clean which is a good thing because I have been in plenty of hotel room and they would have hair in the tub but not here. I wasn’t there for the check in process but i’m pretty sure it was easy and simple!
So I just checked in around 2:53p.m. on 07/17/2020. The girl at the front desk very professional. Pleasant with manners. So we go to our room 220. Tried open the door but I couldn’t because it’s broke, jammed, or something. So we saw a housekeeper. I asked nicely Can you please open our door for us? She never looked up and acknowledge us. So I repeated twice. She finally looks up with a nasty attitude replying I heard you. Like girl you glad I’m saved now!!!!! You should not be working customer service with that attitude. So I asked another housekeeper to open it. She must has previous customer service experience because she did it without an attitude!!!! The room is one of the cleanest rooms I have stayed in when staying at the Red Roof Inn. I would of given you five stars but your housekeeper attitude and the door blew it for me.
Staff was very friendly courteous and helpful. The room was small but extremely clean. Christ was very affordable. I will definitely stay at Red Roof again
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