Giant Siding and Windows

Perry came out and seems like a great guy. Told me my siding may rot out due to install issue when we had it done about 2 years ago. We wanted to proceed with residing with him... but he just totally ghosted us. Multiple emails later. Just feel like if you're not interested, after acknowledging we have a problem, to be courteous about it. Bummed and worried about my siding; so need to look elsewhere.

I made an appointment for abs estimated. The first meeting was suppose to be a Zoom meeting (weird but ok). The meeting never happened because they claim the appointment nor my information was not in the system. Rescheduled for the next day and again “no show”. When I called to find out why the appointment was missed I was told she would find out and get back to me. She never called back. If you’re not professional enough to acknowledge what happened then why would I want to do business at your company. Rude.

We recently contracted with Giant Siding and Windows to completely tear down our dilapidated wood clapboard siding and replace it with James Hardy siding. It was a big project, and we were nervous about choosing the right vendor as how many times do you reside your house? If this review helps allay anyone’s fears about choosing Giant, then I am happy to write this.nnWe solicited three quotes for our siding and from a pricing perspective all three were very similar in total cost. What was very different about Giant though, which at first caught us off guard but in hindsight set them apart from their competitors, was Giant’s application of technology into their bidding process. It was completely unique and in my mind a differentiator. We needed to download an app onto our phone, take pictures of our house from set angles which then gets uploaded to Giant and provides exact dimensions and measurements for material needs. It also allows the owner to provide a 3D model of what our home will look like, choosing the siding materials right in the application. It is during this working session that the owner also reviews the siding process in detail with you and reviews all of the requirements they will meet to ensure your James Hardy siding is warranty compliant. This part of the process was very smooth and greatly contributed to us choosing Giant for our project.nAfter signing our contract, we were having some work done to our home which precluded Giant from starting right away. They were able to accommodate our schedule and start work 5 months after our contract date to ensure our previous projects completed on time. We appreciated that flexibility.nnOnce the work started, the team was here every day from project start to completion. They were all super professional, paid very close attention to detail and were happy to answer any questions or make small adjustments to the process along the way. There was extensive sheathing damage to our home which Perry also worked with us on from a pricing perspective.nnThe end result of the project was a complete transformation of the look of our home which is now protected from the elements for many years to come. We have had many neighbors compliment the finished product which all credit should go to Giant and their team. They were an absolute pleasure to work with and I would highly recommend them to anyone looking to have siding done on their home.

Giant did our siding renovation. His team Mellie, Christian, Eddie, Alonso and Juan were very professional, courteous, hard working. Overall, the siding work was acceptable. As with any contractor, you need to be present, ask and answer questions and make sure that they are providing you with options on how to deal with certain situations. Also be sure that they temporarily re-fasten any downspouts that they had to temporarily loosen before they head out over the weekend in case it rains. We are waiting for them to come back and finish up the loose ends and will re-visit this review after the work is complete.

We were so pleased with the work Perry and the team at Giant Siding & Windows did on our home. From start to finish, it was a fantastic experience. Given we contacted them in April, all of our sales calls were done on Zoom but Perry was seamless in his use of the technology and it felt no different than a face-to-face meeting. The project started on time, completed on time and on budget. His team was professional and was able to adapt on the spot to our requests, including a change to the custom lattice work. Given our house is older, they experienced a few structural issues that they were able to resolve with no disruption to the overall project. Giant is Westchester County's only Elite Preferred James Hardie installer. After working with Giant, we can see why! Highly recommended!