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Best Western Rochester Marketplace Inn

940 Jefferson Rd, Rochester, NY 14623, USA
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Photos
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Best Western Rochester Marketplace Inn
Reviews
Acquanetta Patterson (01/18/2021)
All the staff were so friendly. Housekeeping was amazing! I couldn't ask for more from the front desk. All of them were great. They had awesome customer service, they were polite they were friendly they were professional and that all made must stay quite pleasant. It didn't matter which shift they were all outstanding.. I am so glad I chose Best Western
Ashley Murray (09/08/2020)
I absolutely loved my stay with best western! The entire facility was super clean and looked amazing! All of the staff we came across greeted us and made us feel so welcome! The rooms are cozy and comfortable. I love that they provided us with things we can do around town and places to order from with their menus. Breakfast was delicious and the breakfast staff was so friendly and helped us carry our food to our room since we were juggling two children. I would stay there again if needed!
Tee Bradley (04/03/2021)
Lemme say this... the staff is better then the rooms. Soooooo my 1st stay was pleasant but this time was very mehh. My room was little and the fridge didn't work , I got moved to another room and that room was ud83dude14.
Monica Bain (04/08/2021)
Matthew Intini (general manager) takes your deposit and will remove you from the property with no refund. We were there less than an hour. He stated he is the owner and can do whatever he wants. The staff informed me to bring my family through the front doors because the back doors, closest to the room, did not work. I then witnessed a caucasian family entering the same doors she just said didn’t work. Jim (front desk employee) stated my children were good kids and the decision was not his. I called corporate who had no information for me and stated the most they could do was send a complaint...to Matthew Intini. They kept our money and trust. I can’t believe this happened to me. The absolute WORSE hotel I’ve ever been too. DO NOT GO TO THIS HOTEL!!!! Buyer beware.
Watching on grandmother phone but kid Hoover (02/22/2021)
Stayed here on 2 separate occasions in February. Very friendly service, clean rooms, comfy beds, good rates. Highly recommend.
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