Map
Detailed Information
- Place Types Lodging
- Address 950 Panorama Trail S, Penfield, NY 14625, USA
- Coordinate 43.1249283,-77.4880962
- Website https://www.hilton.com/en/hotels/rocpnhx-hampton-rochester-penf
- Rating 4.4
- Compound Code 4GF6+XQ East Rochester, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The reason I chose this hotel was because of their cleanliness rating. They did not disappoint upon arrival. They were very aware that we are in the midst of a pandemic and took every precaution to keep my family and I as safe as possible. The complimentary breakfast was not bad for what they could offer. The rooms were comfy and real clean. If I had to pick a con, I'd only say that I wish I'd reserved pool time slots as soon as I arrived as they fill up quick and we didn't get as much pool time as we'd have liked. Not their fault, but it was our only downfall. The hospitality at this location was amazing. Everyone was so friendly. At times going out of their way for us. Would recommend and stay again when looking in this area.
I made reservation over the phone a month ago, asking for two rooms that adjoined. When I arrived I was told that one room would be on floor two and one on floor four. That was unacceptable because I had two minors in my party. Supposedly there is fine print that states the hotel can not guarantee adjoining rooms (which I am unable to find that statement). I ended up taking just one room but then was offered the room next door and was told that I would be comp’d one night for the extra room. Of course that decision was then turned around later on after I moved into my own room. Instead of comping my room, I was then offered a free trip to the sweet bar....again, not acceptable.nnI gave two stars because the hotel is beautiful and comfortable. Thank goodness I went to the grocery store to grab breakfast items. Not much of a variety was offered here.
This is my second time here. Visiting during the pandemic, so some services are curtailed, but not taking any points off for that. Everything seems very clean, which is my #1 criterion for a hotel. The location is fairly convenient - depends where you're going I suppose - and the prices are low to fair. The front desk clerk was friendly and helpful. The rooms are modern and while not overly spacious, they're more than comfortable. There is plenty of parking as well, and entrances in front and rear. There are plenty of nearby restaurants and stores.
We loved it! The room was so nice with a balcony, the room was spacious, very clean, we are DEFINITELY going to be staying there more often. The prices were great!
Everything was neat clean and organized it's a very comfortable place. However I stayed Saturday night I left Sunday and now I have bed bugs at my house I live alone the hotel room I had had bed bugs
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