Map
Detailed Information
- Place Types Lodging
- Address 5020 Main St, Amherst, NY 14226, USA
- Coordinate 42.960781,-78.7696697
- Website https://www.hyatt.com/en-US/hotel/new-york/hyatt-place-buffalo-
- Rating 4.5
- Compound Code X66J+84 Amherst, NY, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
This was just a really nice classy stay, it wasn't perfect but they check in with you to see how things are and make corrections as needed, sign in was a breeze, the location was beautiful the room was where I happened across a slight imperfection but before I could mention it Matthew was on my phone asking how everything was... That's NEVER happened. I know they do this with everyone but it was a perfect touch and it changed any hesitation I had about giving 5*'s on this. overall I enjoyed my stay here greatly.nnThe lobby was open spacious appeared homely. Matthew was on point with his service and everything I needed was provided.nnMy room did not have a tub, an elegant shower instead with tasteful lighting and glad shower doors with soft close, I see they consider this a 3-star hotel, and I'm not into any ritzy 5 star jaunts, but if this is a 3 star rating the 4 stars must be exceptional. If you are disappointed in this hotel, you've got to tell me way.nnThanks for a great stay!
There was a guy working the desk named Brian as I checked in. It was late, I was tired and hungry since all the restaurants nearby were closed. As I hesitantly reached out for a bottle of water and a bag of chips for dinner, he must've seen the dread on my face! Without hesitation, he offered to bake me a pizza. While that may not seem like a big deal to most, I didn't even know that it was an option as everything in the hotel seemed to be closed. He could have easily let me add the chips and drink to my room and went back to his own thing, but he didn't. He told me to have a seat and he'd have it ready for me in 10 minutes. This guy is top notch! Super nice, Super accommodating, and a perfect example of how the people make a business. It was my first time in Buffalo too, so what a great first impression! Give this guy a raise. Oh yea, and the room was nice, too.
We have made many trips to the Buffalo area in the last 6 months for doctors appointments and this is my favorite hotel there. The bed was very comfy, the pillows were like little clouds and the entire hotel was updated and clean. The front desk clerk was very nice and went out of his way to get me fresh hot water for my tea before I even tried it from the carafe because he said didn’t keep the water hot for long, unlike the other 2 coffee ones. The herbal teas were amazing too- Tazo. We love to swim and the pool and hot tub area set it over the top for us. It is hard to find hotels that kept those amenities open during this time. You just book a time slot and get a pool room key card at your time. We will be back.
My mom and I have always chose Hyatt as our home away from home.nnA friend and I stayed for New years day and it was excellent! Staff are friendly, breakfast was great and our room was clean!
Tonight was my final night and i had to write another review in regards to my interaction with Brian. He was so friendly and provided excellent conversation and service. Brian I to write this review to let everyone how great you are.
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