Surestay Plus By Best Western Johnson City Binghamton

I stayed here several months ago and had an amazing time, the staff there was friendly kind and everything was clean and well prepared. However, when I stayed there a few nights ago with a co worker, none of the staff that was there last time was anywhere to be seen.nnWhen we arrived for check in there was a women out front smoking a cigarette, we didn't think anything of it. Besides the girl smoking outside we were the only ones there and we waited nearly twenty minutes to check in, turns out the girl out front, the one who watched us walk in, watched us stand at the desk while she chain smoked, was the receptionist. But she was too busy out front to take five minutes out of her evening to check us in. Not like it's her job or anything. She was unfriendly, acted like everything was a chore, cursed at us under her breath. We should have just left after this, but it was late and we needed to get to work in the morning so we dealt with it.nnHowever, and to put this lightly, this place was the most God awful, disgusting experience I have ever had in my entire life. The room we stayed in was a non smoking but it reeked of cigarettes mixed with weed and cat piss. The blanket and sheets had stains all over them, it was like dolly partons coat of many colors, only disgusting and smelled like fish. We requested new bedding, but low and behold we never got them. The room floor was horrible to walk on, it was like there was never ending filth layered over the carpets. The bottom of my socks turned brown within the first hour of our stay. Clearly the carpets haven't been vacuumed in ages. The bathroom, was the most nauseating part yet. The toilet was splattered with yellow and brown stains, mildew all over the shower and a weird waxy film covered the walls. I opted out of getting a shower in the morning, the bottom of the bathtub had brown stains caked to it. If God descended from heaven and handed us heavenly bleach, and that tub was scrubbed for forty days and forty nights, it would still be nasty.nnBut most of all, the best part of my stay was probably when I saw some creepy crawlies, I don't mind spiders, but a roach is a huge no-no, and not only that, I ended up getting bed bugs.nnI feel like I walked in the Dante's Inferno and this hotel was the ninth circle of hell. If I could give this place 0 stars I absolutely would. Just thinking about this place makes me want to vomit.

Refused to take my id, but the two ladies that was helping me deserve an award, they found me another hotel. And did mind me sitting in the parking lot until the reservation was done for the other one. I appreciate both of you so much.

on first arrival the first room had hair all over and something on the floor. none of the doors would close properly you had to slam them. the elevator doesn't work and the whole hotel smells of smoke. would prefer not to come here again.

DO NOT BOOK HERE! YOU WILL REGRET IT IF YOU DO!nnOne of my beds smelled like PISS!nnMy group of friends and I stood here for 2 nights. We got two rooms that were conjoined so we could easily go in and out without disturbing the rest of the guests. It all seemed good until one of us laid down on one of the beds. One of the beds smelled entirely like piss, urine. Not only that, one of my friends left his things on that bed while we went out, since, you know, you don't expect beds to smell like piss. When we got back, his things took in the smell and also smelled like piss. In the other room, the mini fridge was broken and we couldn't store anything in there. I do NOT recommend this hotel. This isn't a fluke either. Reading through other reviews, it seems like it's consistent.

Very clean,beds were comfortable. The water for showers was very hot so you could enjoy a shower at whatever hotness you want.