Rite Aid

It’s fine, nothing special. The pharmacists are incredibly slow and always forget what you say. My prescription was supposed to be ready prior to picking up, but they told me to wait 30 more minutes. 30 minutes?? For blood pressure medication that should’ve been filled and ready to go days ago. It also seemed like it was the first day of work for the employee who “helped” me.

The customer service here is terrible. I recommend filling your prescription somewhere else.

I am a loyal customer of North Brunswick Rite Aid and have a few medical conditions that force me to be on monthly medication. While some days are more difficult than others, the pharmacy department assures me that they care about my health and specific needs. They are quick to solve any problems I may have and are always willing to do extra research to better assist me. They are some of the nicest, most caring individuals I have ever come into contact with. I am truly thankful for the pharmacy department because of their kindness and dedication.

Consistently poor customer service, which is a serious matter when it comes to filling prescriptions. The pharmacist I dealt with thought it was appropriate to communicate with me by shouting at me from 15 feet away rather than taking a moment to walk over to the drop off counter. So much for patient privacy. She said she would have to see if the medication was in stock and returned a moment later to tell me it wasn't. I actually had to ask her if she could order it. She said it would be in the following day. I agreed to this, at which point the pharmacist said that the order might take another day. I must have looked puzzled, because the pharmacist repeated herself and said the medication would be in the next day or the day after. She then stated the medication would take 2 days to arrive. Since I got the strong impression that the pharmacist was not being completely honest with me and had no interest in ordering the medication, I got my prescription back and left. In contrast, Milltown pharmacy filled the prescription in less than ten minutes while I waited, without any associated drama or funny business.

Service is fast and the store is clean. The pharmacist Jay Patel is really knowledgeable and professional. He has sound knowledge on the medicines he gives also you can ask him any question in the Medical field and he will listen patiently and then answer without any hurry and worry and try to give you as detailed and precise answer he can give to the best of his knowledge.