CVS

Worst customer service I have ever experienced at a pharmacy. It takes days and I mean days to get some prescriptions filled. They do not contact you if they are out of a medication and they refuse to help facilitate a request to check with another CVS. She told me I would have to do it myself and sighed that she is too busy. This happened the last time we used them, as well. We love the CVS in Shoreview. Cheri was polite, helpful and said she would take care of everything from her end and not to worry. Such a relief!

Everyone is always nice and if my extra bucks don’t print they always find a way to give me a new one. I love shopping here (:

I’ve been waiting on the phone for 45 minutes and no one has answered and all I need to do is speak to the pharmacist for a minute. I called the front of the store to see if they can give me information and they didn’t apologize for the wait at all and just sent me back to the call line I waited on for 45 minutes. I never write reviews and I’m a very patient and understanding person but this has been horrible. There’s no way I can do this online and I can’t call another CVS and there’s no place to leave a message. I have had this same experience several times. Once they had me on a waiting list for a call for several ud835ude29ud835ude30ud835ude36ud835ude33ud835ude34.

I have tried switching my profile to this pharmacy multiple times and every time I show up to pick up my prescriptions they can’t find my profile, they can’t get my Good Rex codes to work and whenever o try to call, no ones picks up the phone. CVS pharmacies are so poorly ran!!!

This is a historic CVS. Customer service was very helpful in helping us find our items. The store was clean and appeared to be well maintained. Looks like they could use some new carpet or a spot treatmentnVery friendly and polite.nKeep up the good work.