Map
Detailed Information
- Place Types Roofing contractor
- Address 205 Camden Rd, Appleton, ME 04862, USA
- Coordinate 44.3087966,-69.216326
- Website http://www.metalroofingholgerson.com/
- Rating 1
- Compound Code 8Q5M+GF Appleton, ME, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
We had the exact same experience as the last reviewer did. We signed a contract over 4 months ago with these guys, and never heard a single word from them. We had to call to make sure contract was received and they were unable to let us know when they would be out to perform the job. We have called 4 times since then with zero call backs. Our roof is still leaking and in need of repair it's been 4 months and we have no idea when they're going to be out here to do the job. I would recommend these guys to NO one!
We signed a contract for a roof in September, 2016. It is now February, 2018. We have never had any contact from the company. We have called three times and been given no information of a date for the roof to be installed. Yesterday, 2/27/18, on our way to Camden, we stopped at the office to finally put a face with the company and learn if there was anything they could tell us. The secretary said it was inappropriate for us to come to the place of business. When we asked if there was a manager we could speak with, we were told that his number could not be given out. We persisted a bit longer and were told that if we didn't leave, she would call the police!! I am a retired minister; my wife is a retired kindergarten teacher. We are the least threatening people imaginable. Something is terribly wrong with this company. STEER CLEAR!!!
We received an estimate in November 2017 with likelihood of work starting about May 2018. Called their office in June and each month thereafter, always receiving the same rote response that there is a delay. I stressed that we could not go through another winter with our roof. Always the same brief, mechanical response from the secretary and never, ever a call from the contractor. I sent them their estimate in September asking that they contact me with an estimated start date within 72 hours or I would accept another bid. Never heard from them. The secretary promised we would get our roof, and the company completely let us down. Deal with this contractor at your own (substantial) risk!
We contracted with holgerson and were set to have our roof installed around September 5th. It is October 9th and still no roof.nnWe understand construction delays but the issue is communication. We have tried to contact them every other day as has our contractor. No response whatsoever from them.nnThe person who occasionally answers the phone is perhaps the worst customer service example that I have ever experienced.nnJust seems like a terrible company and we have canceled the contract based on zero performance and zero communication.nnBased on our experience we strongly recommend that you do NOT do business with these folks.
Good Product, but forget about your warrantees, they will never respond or even give you a all back for leaks or repairs. Idiot for a Secretary!
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