Map
Detailed Information
- Place Types Drugstore
- Address 3465 Atlanta Hwy, Montgomery, AL 36109, USA
- Coordinate 32.3859597,-86.2568877
- Website https://www.cvs.com/store-locator/montgomery-al-pharmacies/3465
- Rating 2.5
- Compound Code 9PPV+96 Montgomery, Alabama, Un
Openning hours
- Monday 7:00 AM – 12:00 AM
- Tuesday 7:00 AM – 12:00 AM
- Wednesday 7:00 AM – 12:00 AM
- Thursday 7:00 AM – 12:00 AM
- Friday 7:00 AM – 12:00 AM
- Saturday 7:00 AM – 12:00 AM
- Sunday 7:00 AM – 12:00 AM
Photos
Reviews
This CVS pharmacy has went downhill in last six months. It’s our neighborhood store but the pharmacist does not like to answer your questions and when you pick up your medications they are wrong not the right number pills on your prescription you have to sit there and count them they will not answer your phone calls and always act like they’re too busy to help a customer. Friendly service is a thing of the past. When prescription medication is left to be refilled the customer has to call back over and over. We make the drive to wetumpka most of time. The differences between day and night in there.
Well stocked shelves--assorted brands ..open late
For most of the last 20+ years I have received good service at the CVS Pharmacy but the last few months have been horrendous. It has taken them two or three days to fill even pain medications. Calls are greeted by surly and rude attendants. I surmised at first this CVS was swamped with customers from the store closed on Lower Wetumpka Rd but the service has not gotten any better.
I work for a local physician's office and we have the worst service with this location. Case in point: we had a 3-way conversation with a patient and a pharmacy staff member about why they cannot manually fax refill request forms to us. Not only was the staff member a bit rude but he also hung up on us and the patient. Not to mention our staff is usually on hold for a long time with them, sometimes 30 minutes. I would not recommend people using CVS.
I only bring prescriptions here when it is absolutely necessary. The pharmacy staff is rude and it can literally take hours to get a prescription filled. On my most recent trip, my interaction with a pharmacy tech consisted of the following conversation.nnPT: Are you going to wait for the prescription?nMe: That depends on how long it'll take.nPT: Around 30 minutes.nMe: Um, no, I'll come back in 30 minutes.nPT: Then, it will be ready in an hour.nMe: What?nPT: If you leave and come back, it will be a waste of our time because you won't be here in 30 minutes.nMe: I live a mile from here. I will be back in 30 minutes.nPT: Fine, it will be ready in 30 minutes.nnWhen I returned 35 minutes later, I still had to wait an additional 20 minutes.nnIt is not a rare occurrence for a prescription to be promised at X time only for it to be prepared once you arrive.nnI loathe having to get prescriptions filled here.
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