CVS

Zero stars. Dropped a paper Rx along with my DL and insurance card at 1:50 pm DL & insurance properly return and advised I’d get a text when ready, 2 hrs later I arrived to check in -without a text. The person @ the window asked for the spelling of my first last names and my date of birth four Times!!!!!then said we don’t have anything for you. Then asked for my name and Birthday yet again. I explained I don’t have anything to give you other than the instructions from the Dr since I turned in the script earlier. I shared the document w the lady at the window, she left for a few minutes and came back saying the insurance declined to pay the script that is why it wasn’t ready. So I asked how much, $11.99. I said no problem I’ll pay it, she then asked for another hour. I am upset the blame was placed on my insurance. I never got a text nor a call from CVS telling me insurance wasn’t going to pay, so I could make the decision to fill or decline. This place wasted 3 hours of my time for 5 pills, horrible, horrible service, zero communication Awful placing blame on insurance I seriously witnessed the same behavior happening to customers in the other lane. One lady said forget it this is not worth my time or the fuel to come back. Sadly drove off and didn’t appear to receive needed medication. ud83dude23

They don't ever have enough staff was on hold for an hour never have your script done in timely manner

Came in on a Sunday morning for a vaccination; was met with very friendly staff who helped me in a swift manner. Will definitely revisit for future pharmaceutical needs!

Drive through pharmacy is INCREDIBLY slow and no one that works here is very friendly.

What happened here? I went from getting prescriptions immediately, to waiting in a line of 6 plus people that wasn’t moving so I left.