Map
Detailed Information
- Place Types Bicycle store
- Address 190 E Stacy Rd #1704, Allen, TX 75002, USA
- Coordinate 33.1282734,-96.6577567
- Website https://www.trekbikes.com/us/en_US/retail/allen/
- Rating 4.8
- Compound Code 48HR+8V Allen, TX, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
Great service from everyone at the shop! Always very easy to talk to from the front desk to the service technicians. They quickly diagnosed what was required, recommended a service package that saved me money and had the work done in just a couple of hours. I couldn't be happier! Thank you to Billy-Bob, Joe and Jason for all the great work!
Update to my earlier review: I visited Trek Bicycles of Allen to pickup my new Verve 2 bike. Once again customer service at its best! Patrick who helped setup the new bike with the accessories required is really knowledgeable, friendly and very attentive. He patiently listened and answered all the questions I had. Patrick made sure the features of the bike are explained in great detail. You rock Patrick! All-in-all great experience one more time, I will keep coming back for all my bike needs to Trek Bicycles of Allen.nnBest customer experience in a bike shop ever!!! Jason, Patrick and Bob at bicycles plus were really helpful in making my bike choice and also getting my existing bike repaired. Would highly recommend this place.
Oh em gee, where do I even begin. Jason Ramirez is the yoda of bike repairs, incredibly helpful, knowledgeable and efficient. He just GETS IT. I’ve been going to this place for a few months and man, Jason takes customer service to a whole new level. I brought my bike in for shifters problem, he quickly diagnosed the issue and recommended a few repairs. He always thoroughly checks the bike to make sure everything is working fine. Truly puts safety first. I went in and got my tires replaced, his recommendations were on point. He doesn’t try to nickel and dime you, always goes above and beyond in his preventative maintenance checks to detect any mechanical issues before they occur. This dabber of a fella instinctively knows how bikes work and can spot any issues within seconds. Absolutely amazing customer service every damn time. Always great service, quick and reasonable pricing. Keep up the amazing work, Jason.
We went to various bike shops in north Dallas area before trying Trek Bicycle store in Allen. They were the only store who gave us a approximate future date. And they kept their word! We got our bikes ready on the day promised. Another great this is they don’t push sale. Every sales person at that location is friendly and understand your needs. This was our first time buying bikes in the USA. Highly recommend.
Love the quality of my bike so far, and the service at Trek Allen is top notch! The staff there is extremely helpful in all aspects even to a novice like me! Many different associates offered to help us, made sure we were taken care of, and also followed up on any questions we had. Patrick assisted us the most. He was right there with us thru all steps of our order, purchase, test-drive and getting us all set-up to be happy cyclists! Keep up the great work! We will be back soon for more accessories!
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