Walgreens

Samantha in the pharmacy is FANTASTIC! Super sweet, professional and patient. Location did not have what I needed but she went out of her way to find me suitable solution.nnDefinitely bringing all my business here which is sad because the Walgreens on Zazamora and Commerce is much more convenient for me but their staff is rude and not helpful at all.nnDo better Walgreens on Zazamora and Commerce. Be like Samantha.

I am a 62 yr. old male who has suffered a stroke and I happen to live 2 blocks from Walgreens and very often I visit the store to make various purchases at this store as it is the closest and more so to buy cigarettes (Stupid) and I know Walgreen's requires an ID. Today, I Iost my ID and went to buy cigs so I got an old expired ID. When I got to cashier and showed her I was born in 1959 she told me ID was no good because it was expired and could not sell me cigs I also want to note my hair is about 90% gray. While I understand her position, I question policymakers Is this a smart requirement and good for business or requirement needs better assessment. Needless to say I walked another block and store sold me cigs without questioning, Pont to ponder.

Love this pharmacy. Had to transfer to CVS because Walgreens didn’t offer delivery 2 year’s ago. Tried to ask by phone but pharmacy kept putting me on hold. Ever thought of using Bluetooth devices?! I would like to find out if they deliver more than 2 days a week?

Locked restrooms and no staff member around to unlock. I went in to buy some water and a few items I needed before my son's tennis practice nearby.nWhen I walked in and immediately asked an employee where the restrooms were located. I was towards the back of the store and not to far from the restrooms. The employee showed me where they were and told me someone would go the back to unlock them. My son and I kept waiting but no one would go to the back. I walk over to the pharmacy, which had 3 employees working there and again asked if someone could please unlock the restroom. They guy paged for another employee to unlock the restroom. It must have been over ten minutes of waiting. It was getting close to my son's practice and we both needed to use the restroom. I go the cashier to pay and ask if she can please unlock the restroom, she could not leave her station. That is when I saw the same employee who told me someone would be in back to unlock the restroom, in the front at the photo kiosk with another customer. I believe opening the restroom is a little more important then ordering pictures. I had to complain yet again for that same lady to finally walk to the back and unlock the restrooms. I hate shopping inner city for this reason. They treat everyone like a criminal. A paying customer should not be made to wait that long to use the restroom. Their staff truly does not care about customer service. Telling me you are short staffed after you made me wait so long is unacceptable. If this employee knew they are short staffed to begin with then why did she just not open the restroom when she was already in the back? I won't ever step inside this location ever again.

Always great service and they always answer your call to tell you if they have it in stock before you go there.